Synergis Management Services Limited

Senior Facility Officer (Customer Service)

Synergis Management Services Limited
Salary provided
Posted on 29 Sep 2020

Senior Facility Officer (Customer Service)

Synergis Management Services Limited

Job Highlights

  • Degree holder
  • At least 5 years' experience
  • On-site in charge

Job Description

Job Responsibilities

  • To be on-site in charge and handle day-to-day operations, administration, and documents;
  • To build up and maintain good relationships with clients;
  • To handle inquiries and complaints from clients;
  • To monitor the performance of on-site staff and contractors;
  • To converse with the client and on-site team in Cantonese and English;
  • To perform ad-hoc duties and projects assigned by the supervisor

Requirements

  • To have second Honor degree or above in the Hong Kong Certificate University, or equivalent;
  • To have at least 5 years' experience of Supervisory level in Customer Services fields;
  • To be proficient in spoken and written Chinese and English and spoken Cantonese;
  • To possess good computer literacy of MS Office for general office administration; and;
  • To possess good interpersonal, communication, supervisory, and problem- solving skills.

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Additional Information

Career Level
Middle
Qualification
Degree
Years of Experience
5 years
Job Type
Full Time, Permanent

Company Overview

Synergis Holdings Limited (Stock code: 2340)(Synergis) is at the forefront of asset management services in Hong Kong. Our services span every stage of the property development process, from pre-management and consultancy, through pre-sale promotion and leasing, to management and maintenance of a competed building and facility. We provide our clients a total solution.

Founded in 1978, Synergis was the first company of its kind listed on the Hong Kong Stock Exchange in 2003. We today employ over 5,000 staff and manages about 90,000 residential units and 10 million square metres of residential, commercial and industrial facilities from both the public and private sectors. Our customers include private residential owners and owners corporations, government organizations, educational institutions, landlords, developers and investors.

We are looking for an energetic professional with firm commitment to excellence to fill the post of:

Additional Company Information

Benefits & Others
Education allowance, Medical insurance, Performance bonus