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Senior / Guest Service AgentCORDIS, HONG KONG (formerly Langham Place, Mongkok, Hong Kong)
Senior / Guest Service AgentCORDIS, HONG KONG (formerly Langham Place, Mongkok, Hong Kong)
Job Highlights
  • 5-star hotel Front Office
  • Fluent in English and Putonghua
  • Work experience in guest service
Job Description


We are seeking a person who can provide heart-felt service and memorable experience to our guests and colleagues.


Are you devoted to?

  • assist in a vibrant Front Office operations in a successful 5-star hotel
  • deliver customer service based on hotel standard and procedures
  • conduct up-selling and cross-selling to maximize hotel revenue


Are you vibrant with?

  • proven experience in hospitality industry
  • fabulous communication and interpersonal skills
  • tech-savvy, good with details
  • able to work cheerfully under pressure, juggle deadlines and priorities


Do you have memorable qualities, such as?

  • devoted to the well-being of your guests and colleagues
  • genuine, natural, honest
  • reliable, thoughtful, detailed
  • friendly, caring, seamless, intuitive


“Cordis” means HEART in Latin. We look after our colleagues with HEART:

  • Open culture: You like to express yourself, we like to listen
  • Agile career opportunities
  • Global growth opportunities with 35+ new hotel openings in pipeline
  • Free duty meals
  • Free staff accommodation in overseas hotels
  • Life, medical/dental, hospitalisation insurance, and more


If you are the person we’re looking for, please contact us immediately.

Please click apply to send your resume to us; or, complete our online application at  


Personal data collected will be treated in confidence and used for recruitment purposes only.




T (852) 3552 3073
F (852) 3552 3079
Whatsapp (852) 6398 6400


Cordis, Hong Kong (formerly, Langham Place Mongkok Hong Kong) is the flagship of the new hotel brand, Cordis Hotels and Resorts.

Additional Information
Years of Experience
1 year
Employment Type
Full Time, Permanent
Dental insurance, Five-day work week, Life insurance, Medical insurance, Transportation allowance
Company details


Cordis, Hong Kong, is the new, upscale global hotel brand managed by Langham Hospitality Group, that reflects the essence of hospitality: being devoted to our guests’ needs and well-being. Cordis derives its name from the Latin term meaning “heart" and with that, we offer genuine heartfelt service.


We are at the heart of it all.

Devoted. Vibrant. Memorable.



Michelin-starred Restaurant – Ming Court since 2009

Gold Award Winner of Outstanding Knowledge Management Project Award 2010

Hotel Club - Most Outstanding Art Hotel 2012

TG China Travel Awards 2013 - Best Business Hotel in Hong Kong

TripAdvisor Traveller’s Choice 2013 - Top 25 hotels in China

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