APL Logistics SCS Hong Kong Limited

Senior / Key Account Management Analyst, Retail, APAC

APL Logistics SCS Hong Kong Limited
Salary provided
Posted on 30 Sep 2020

Senior / Key Account Management Analyst, Retail, APAC

APL Logistics SCS Hong Kong Limited

Job Highlights

  • account management
  • key account
  • Supply chain logistics

Job Description

This position is responsible to assist key account managers in managing global account program with the objectives to maintain service excellence and continue to improve supply chain efficiency.
This position will play a role to support new program/customer projects implementation, review service performance and manage KAM KPI. This role will actively participate in regular business review with the customer.


  • Support manger to prepare customer presentation and participate in business review meeting
  • Manage KAM KPI and regular reporting to effectively measure logistics efficiency for customer
  • Provide administrative supports to the team and overseas visitors
  • Maintain Logistics Procedure (LP)/SOP for key accounts, as well as provide training to origins for new/revised SOP & guidelines.
  • Coordinate with origin to ensure operations excellence and service compliance
  • Ensure any service issues escalations are timely and effectively handled and response to customer.
  • Provide solution for problem solving and work on continuous improvement opportunities
  • Support strategic initiatives and project implementation


  • University Degree holder or equivalent qualification preferably
  • Minimum 3 years’ working experience in the logistics environment with track record in international account management
  • Candidates with exposure in retail/apparel industry or buying office will be an advantage
  • Solid experience and track record in retail warehousing operations, and Regional Distribution Center (RDC) operations will be an advantage
  • Strong communication, interpersonal & presentation skills
  • Strong process management, analytical and problem-solving skills
  • Proficiency in both written and verbal English & Mandarin
  • Strong in PC skills including Microsoft Excel and PowerPoint 
We offer attractive remuneration package including guarantee and variable bonuses, comprehensive benefits programs and tax effective scheme to the right candidates. Please apply with full resume indicating current and expected salary via email. Please state the reference number on the subject line of the email. Only shortlisted candidates will be notified.

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data provided by job applicants will be used strictly in accordance with the employer’s personal data policies; a copy of which will be provided immediately upon request.

Additional Information

Career Level
Entry Level
Not Specified
Years of Experience
Not Specified
Job Type
Full Time, Permanent

Company Overview

APL Logistics designs and operates smart globally integrated supply chains. We provide a broad range of international logistics services in a comprehensive network of offices in more than 160 locations and 75 countries. To cope with the business expansion, we are seeking dynamic individuals to join our team of logistics professionals.

Additional Company Information

Benefits & Others
Dental insurance, Double pay, Education allowance, Five-day work week, Free shuttle bus, Life insurance, Medical insurance, Performance bonus