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Senior Lifestyle Manager (Membership Services)Manpower Services (Hong Kong) Limited
  • Not Specified
  • Salary provided
  • Posted on 26 Mar 2019
Senior Lifestyle Manager (Membership Services)Manpower Services (Hong Kong) Limited
Job Highlights
  • Rewards/Loyalty programs
  • Lifestyle and or Account Management
  • Fluent English and Mandarin
Job Description

Our client, a start-up regional office is now looking for a Senior Lifestyle Manager (Membership Services) based in Hong Kong (occasional travel to mainland China). The role is responsible for selecting, developing and maintaining supplier relationships to support the daily running of the Member experience.

Requirements: 

  • Work background in any of the following sectors/areas: Rewards/Loyalty programs, Customer Service, Guest Relations, Lifestyle and or Account Management, Luxury Brands Sales, Business Development & Marketing;
  • Global contact address book spanning all major industries (PR, Media, Finance, Hospitality & Travel Tourism, Luxury Brands, Ticketing, Events);
  • Good knowledge of worldwide travel destinations & luxury products/services, specifically within Asia and Europe, given that our members are based around the globe & request info regarding predominantly travel, leisure & services worldwide;
  • Strong marketing experience in luxury goods or services;
  • In-depth understanding of requirements involved in the lifestyle management of affluent, high-net worth individuals;
  • Fluent English and Mandarin 
  • Passionate about customer service & delivering service excellence;
  • Excellent interpersonal, negotiating & influencing skills with well honed and developed networking abilities;
  • Outstanding project management skills – effectively manage requests from initiation to completion;
  • Self-starter & own manager – work autonomously;
  • Strong IT and CRM systems skills (Q Force, Microsoft Office etc);
  • Good team player – displays compassion towards fellow colleagues;
  • Excellent interpersonal skills – outstanding telephone manner;
  • Mature approach, dedicated and committed with a strong drive, independent;
  • Reliability - excellent time keeping is crucial to this role;
  • Polished appearance;
  • Experienced in dealing with confidential information using discretion and sensitivity at all times;

 

Additional Information
Company details

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower®, Experis®, Right Management® and ManpowerGroup® Solutions – creates substantially more value for candidates and clients across 80 countries and territories and has done for 70 years. In 2018, ManpowerGroup was named one of the World’s Most Ethical Companies for the ninth year and one of Fortune’s Most Admired Companies for the sixteenth year, confirming our position as the most trusted and admired brand in the industry. See how ManpowerGroup is powering the future of work: www.manpowergroup.com. 

ManpowerGroup (formerly Manpower Inc.) was established in Hong Kong in 1964.  With over 50 years of experience locally, ManpowerGroup Hong Kong (Registered as Manpower Services (Hong Kong) Limited) provides employers a range of services and solutions for the entire employment and business cycle including permanent, temporary and contract recruitment; employee assessment and selection; training; outsourcing and consulting.  We helps both companies and individuals achieve more than they imagined and win in the Human Age.