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Bank of China (Hong Kong) Limited

Senior Manager, Digital Project Management (Business Banking)

Bank of China (Hong Kong) Limited
Posted on 22 Jan 2020

Senior Manager, Digital Project Management (Business Banking)

Bank of China (Hong Kong) Limited

Job Highlights

  • Manage project rollout
  • Standardize and streamline business processes
  • Medical and life insurance

Job Description

Job No.: 495753
Employment Type: Full time
Departments: Personal Banking and Wealth Management Department
Job Functions: Business Development, Information Technology, Project Management

Job Responsibilities:

  • Be business project owner to define project scope, propose user requirement, monitor implementation and ensure seamless deployment to business banking customers
  • Define customer pain points, translate customer need into process re-engineering opportunities and develop related system development
  • Develop business case to justify projects and solicit senior management buy-in
  • Engage various stakeholders from products, channels, IT, operation, risk etc to manage & resolve problems from project initiation to its implementation 
  • Manage project rollout with a clear line of sight on customer experience, training and frontline communication
  • Standardize and streamline business processes across various customer touchpoints , apply relevant methodology to automate and digitalize the workflow in order to improve customer satisfaction & business efficiency
  • Keep abreast of latest technology and recommend relevant business applications
  • Harmonize BOCHK internal resources to ensure quality project deliverables to various stakeholders
  • Lead the development of the future mode of banking operation in fintech environment

Job Requirements:

  • Degree or above in Business Administration, Marketing, Finance or related disciplines
  • At least 8 years' solid working experience in project, process and  channel management in financial industry
  • Excellent influencing skills, with the ability to engage key stakeholders and cascade message to senior management
  • Familiar with financial products, operations and sales & service quality  enhancement
  • Attentive to details and strong drive for continuous improvement & rich sense of customer centricity
  • Exposure in commercial banking business will be a plus
  • Less experienced candidate will be considered as Manager role

We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidates. Interested parties, please submit your application by clicking Apply Now. For details, please visit our website http://www.bochk.com

Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 24 months of receipt.

Additional Information

Career Level
Senior
Qualification
Degree
Years of Experience
8 years
Employment Type
Full Time

Company Overview

Join Bank of China (Hong Kong)
Be a dynamic member of our team

  • We commit to excellence and professionalism
  • We value people


We offer challenging and rewarding careers that will further your personal development

For other vacancies, please visit our website at http://www.bochk.com

Additional Company Information

Benefits & Others
Life insurance, Medical insurance