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Senior Membership ManagerQuintessentially (HK) Limited
Senior Membership ManagerQuintessentially (HK) Limited
Job Highlights
  • Membership Manager
  • 5-day week
  • Medical/Dental
Job Description

Job Summary:

The primary remit is to generate revenue for Quintessentially via the selling and acquisition of of individual memberships to targeted clients (potential ‘Members’).

Through proactively generating leads & networking, the successful candidate will act as a Brand Ambassador and initial potential Individual Member point of contact in Hong Kong.

 

Main Duties & Responsibilities to Include but not Limited to:

Acquisition of New Members:

  • Proactively identify potential leads for individual Membership;
  • Build and maintain an on-going a potential leads database in CRM – Qforce for individual Membership;
  • Acquire new Members – communicating with them by phone, email, and face-to-face meetings;
  • Manage the administration of Membership applications including:
    • putting together and sending of new membership packs;
    • adding new member information into Qforce;
    • processing of membership fees;
  • Ensure smooth transfer of Members from application stage to introduction to Lifestyle Manager stage ready for servicing;
  • Assist in preparing any sales documentation according to the regional sales and marketing strategy and keep these updated at all times;
  • Support others team members for all sales & marketing-related matters when required;
  • Provide support to Private Servicing team should workload permit;
  • Work closely with all Q specialist businesses based in Hong Kong to share contacts and add value to Q lifestyle services with their offers and experiences;
  • Communicate leads and opportunities within Q, which will benefit other areas of the operation;
  • Promoting the exclusive nature and the up-market image of Q on all appropriate occasions, especially externally, selectively ensuring that focus is maintained on the target market at all times;
  • Investigating innovative new ways to build and promote company brand.

 

Experience Sought: 

  • Experience in working for and handling relationships of executives, senior executives, VIP’s, personalities, celebrities, persons of social standing;
  • In-depth understanding of requirements involved in the lifestyle management of affluent, high-net worthers;
  • Possess a minimum of 5 years of selling to High Net Worth private individuals experience.

  

Requirements:

  • Excellent written & oral communication with STRONG FLUENCY in English, Cantonese and Mandarin a great advantage.  Other Asian languages a bonus;
  • Passionate about meeting new people, extremely social and approachable;
  • 'Can-do' attitude – ready to get involved at all times;
  • Fast learner – adapting to new processes in rapid change climate;
  • Creative problem solving & top notch organizational skills with attention to detail;
  • Confident with the ability to prioritise, delegate and meet deadlines working under pressure
  • Self-starter & own manager – work autonomously;
  • Strong IT & CRM systems skills (salesforce, Microsoft Office etc.);
  • Good team player – displays compassion towards fellow colleagues;
  • Mature approach, dedicated and committed with a strong drive, independent;
  • Reliability – excellent time keeping is crucial to this role;
  • Experienced in dealing with confidential information using discretion and sensitivity at all times.
Additional Information
Years of Experience
5 years
Employment Type
Full Time
Benefits
Dental insurance, Five-day work week, Medical insurance
Company details

Introduction of Quintessentially

Quintessentially is the world’s premium lifestyle management company available 24/7/365. For the past 18 years, the truly global company has provided a highly tailored, proactive and specialised service, which allows its discerning members to enjoy the very best that life has to offer.

Aside from this, Quintessentially has many strings to its bow, including an innovative marketing and communications department. The company’s close partnerships with some of the most prestigious brands on the planet has allowed it to connect these partners with their exacting, and often elusive, audiences.