Rise Education International Limited

Senior Operation Officer

Rise Education International Limited
Salary negotiable
Posted on 30 Sep 2020

Senior Operation Officer

Rise Education International Limited

Job Highlights

  • Require 1 or 2 years customer service experience
  • Responsible and organised person is required
  • young and energetic

Job Description

Based out of The Edge Learning Center’s headquarters in Hong Kong, the Senior Operation Officer oversees a full spectrum of functions within the company, with a focus on leadership and operational efficiency throughout the office.

Responsibilities:

  • Supervise Operation team
  • Maintain schedule for classes & courses including coordinating schedules and recording attendance
  • Maintain office efficiency: prepare rooms and materials for courses; maintain office supplies
  • Participate and schedule all weekly team meetings and provide agenda
  • Provide first level helpdesk support 
  • Coordinate with Human Resources of onboarding logistics and to provide teacher attendance
  • Build and maintain good relationship with clients

Requirements: 

  • Bachelor degree or equivalent
  • 2-3 years experience in a fast-paced customer service environment
  • Excellent verbal and written communication skills in English, Mandarin and Cantonese a plus
  • Detailed- minded and professional customers service experience
  • Strong organizational and analytical skills
Candidate with less experience will be considered as Operation Officer

What we offer:

  • 5 days work 
  • Competitive remuneration package
  • Birthday leave
  • Medical plan
  • Systematic training program
  • Career advancement programme sponsorship
  • Young and energetic working environment 

Additional Information

Career Level
Middle
Qualification
Degree
Years of Experience
2 years
Job Type
Full Time, Permanent

Company Overview

The Edge Learning Centers, owned by Rise Education International Limited and a member of The RISE Education Group (NASDAQ:REDU) in China, is an education services company that provides a full spectrum of premium educational services. Founded in 2008, the Edge continues to expand rapidly in Asia. Our footprint spans across Hong Kong, China, Singapore, Vietnam and US. Our experienced consultants and tutors offers a wide range of services suitable for different needs, ranging from test preparation, curriculum development and university admission programs. We pride ourselves as the best in class and offers tailor services to students, with100% success rate over the past 11 years.

At Edge, you not only get the chance to work with the cleverest minds in the industry, we are also a fun and energetic group of people who truly want to partner with students, helping them to push the boundaries and succeed academically. At Edge we want you to constantly challenge yourself and come up with new ideas, we are a fast growing team and want to hire great minds who can help students build a future. 

Additional Company Information

Industry
Benefits & Others
Dental insurance, Five-day work week, Medical insurance