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Senior Operations AssociateLalamove
Senior Operations AssociateLalamove

Job Highlights

  • 5 working days per week
  • Medical Plan
  • Dental Plan

Job Description

The Opportunity:

 

Are you passionate about solving problems?

 

Do you want to join one of the fastest growing and most exciting startups in Hong Kong?

 

If your answers are yes and yes, we want you to join our team! We are seeking an Operations Associate who will not back down in the face of challenge, who is ready to try new things, and is ready to make history together with the rest of the ops team at Lalamove Hong Kong.

 

The day-to-day tasks of the ops team include scheduling and training drivers, and managing our existing fleet (whether it’s motivating them or making sure they know what the rules are). Life at Lalamove is fast-paced, thrilling, and we are constantly doing things no one has ever done before.

 

We are looking for a high energy, quick thinking individual who can understand driver beliefs and requirements to create long lasting partnerships with our fleet. 

 

If you understand all things that are worth doing are never easy, and you want to become a better version of yourself, apply now! 

 

What you will be doing:

 

  • Develop and optimize effective and efficient driver acquisition strategies through experimentation and data analysis on funnel performance, lead quality, and demographic mix 
  • Develop, maintain and optimize standard operating processes and tools based on ongoing operation
  • Plan, coordinate and implement different driver marketing, activation, and retention campaigns
  • Listen attentively to the voice of driver community and work cross-functionally to continuously provide better support to drivers and improve the driver experience

 

 

What we seek:

 

  • University degree holder in business or related disciplines 
  • At least 2 - 3 years in sales and marketing or an operational role with front-facing opportunities
  • Positive, passionate, proactive, self-initiative, action-oriented, and attentive to details
  • Strong communication skills with proficiency in written and spoken English and Chinese

 

Additional Information

Years of Experience
Not Specified
Employment Type
Full Time
Benefits & Others
Dental insurance, Five-day work week, Medical insurance

Company Overview

Originally founded in 2013 as EasyVan, Lalamove is Asia’s leading local delivery platform with a presence in more than 120 cities. Lalamove’s mission of making local delivery faster and simpler is driven through harnessing the power of mobile internet to bring the sharing economy to logistics. In the past 5 years, more than one million customers and hundreds of thousands of professional van, motorcycle, lorry and truck drivers across the region have used Lalamove to help their business grow.

 

Lalamove revolutionizes the local logistics landscape with innovations such as instant order matching, GPS vehicle tracking, 24/7 services, and drivers rating. Not only does the service help fulfil customers’ business needs, it also makes our cities greener by helping drivers optimize their work which ultimately means we need fewer vehicles on the road.

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