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Senior Service Engineer, Storage - HKD 40 - 50KMichael Page
Senior Service Engineer, Storage - HKD 40 - 50KMichael Page
Job Highlights
  • stable working environment
  • competitve remuneration and benefits package
  • storage expert (EMC)
Job Description

The successful candidate will join the field service team as a storage expert to provide storage and system support service to customers.

Client Details

Our client is a global IT service provider focusing on data management, database administration, storage, networking and data centre service. Beside system integration services, they partner with worldwide leading vendors to provide field services of dedicated products to customers.

Description

  • Provide professional field services to clients on storage solution
  • Act as a support role in pre-sales stage to provide technical consultation to customers and sales team as well to ensure the fulfilment of Service-Level-Agreement (SLA).
  • Act as a 2nd to 3rd tier escalation point of technical enquiries / incidents on storage products
  • Provide non-office hour support if necessary
  • Work with help-desk support team for standard procedure of storage incidents / maintenance handling
  • Coach internal engineers for storage related techniques and work flow

Profile

  • Diploma holder or above in Information Technology or related discipline
  • Minimum 5 years' experience in system engineering with 3 years or above in storage products
  • Familiar and solid experience in storage products is a must, EMC VMAX is highly preferred
  • Able to provide professional consultation and field services with good manner
  • Able to work at non-office hour occasionally
  • Related certifications on storage products
  • Good command in English and Mandarin preferred

Job Offer

  • Career development path to storage expert
  • Competitive remuneration package
  • Career exposure in global SI

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Ben Si on +852 2848 9548

Additional Information
Years of Experience
4 years
Employment Type
Full Time, Permanent
Company details
As part of PageGroup, Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers. PageGroup operates through 155 offices in 35 countries worldwide. First established in London in 1976, we've been bringing jobseekers and employers together for more than 30 years. London listed, we opened our first Asian office in Hong Kong in 1994 and currently we have offices in all major business hubs across the APAC region, including Australia, Singapore, Tokyo, Malaysia, India, Taiwan, Shanghai, Beijing, Shenzhen, Guangzhou, Pudong and Suzhou.

So if you're looking to take your career to the next level, visit www.michaelpage.com.hk