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Senior User Experience DesignerSun Life Hong Kong Ltd
Senior User Experience DesignerSun Life Hong Kong Ltd

Job Highlights

  • Client Centric
  • Digital Design
  • Creative and Dynamic Culture

Job Description

Job Descriptions

  • Perform user researches and leverage on insights to understand the problem to solve
  • Capture and analyze requirements, objectives and constraints from the perspectives of the users (Clients or Advisors)
  • Define the solution approach based on experience design principles
  • Demonstrate the solutions via information architecture, wireframes and visual design leveraging rapid prototyping
  • Develop the visual design direction across different touch points
  • Evaluate the design via usability testing
  • Communicate the design to stakeholders
  • Support the Head of Experience Design to establish, socialize & activate a consistent, continuous and nimble approach to conceiving, ideating, designing and iterating digital solutions and services.

Job Requirements


  • Expert knowledge of Interaction design, Visual design. With user research skills is a plus.
  • Expert knowledge of handling design execution in collaborative manner.
  • 8 years' experience working with the digital medium is core; service design experience would be an important advantage.
  • Good knowledge of the tactics and deliverables and proven human-centered design methodologies for medium to large size organizations.
  • Hands on creation of information architectures, wireframes, workflows, low to high fidelity prototypes, to explain and negotiate design solutions with key stakeholders.
  • Experience in creating personas, customer journey maps is a plus.  Ideal sweet spots in interaction design and visual design.
  • Strong understanding of web and mobile technology and development (front-end focused). Strong experience in responsive design.
  • Strong project execution skills with experience taking project from concept to launch in a cross-functional manner.
  • Excellent communication and interpersonal skills.

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

Additional Information

Career Level
Years of Experience
8 years
Employment Type
Full Time, Permanent

Company Overview

Sun Life Financial is a leading international financial services organization providing insurance, wealth and asset management solutions to individual and corporate Clients. Sun Life Financial has operations in a number of markets worldwide, including Canada, the United States, the United Kingdom, Ireland, Hong Kong, the Philippines, Japan, Indonesia, India, China, Australia, Singapore, Vietnam, Malaysia and Bermuda. As of December 31, 2018, Sun Life Financial had total assets under management of CDN $951 billion. For more information please visit

Sun Life Financial Inc. trades on the Toronto (TSX), New York (NYSE) and Philippine (PSE) stock exchanges under the ticker symbol SLF.

Additional Company Information

Benefits & Others
Five-day work week, Life insurance, Medical insurance

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