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Service Controller / Planning Coordinator / Operation Assistant / Operation PlannerRentokil Initial Hong Kong Ltd
Service Controller / Planning Coordinator / Operation Assistant / Operation PlannerRentokil Initial Hong Kong Ltd
Job Highlights
  • 5-day work week, Double pay, Paid Public Holiday
  • Medical & Life Insurance, development opportunity
  • planning, scheduling & Booking, customers enquires
Job Description

Your day-to-day responsibilities will include:

  • Prepare daily services planning, scheduling & booking;
  • Provide good customer service through prompt response to customers and follow up actions;
  • Expedite order processing, follow up logistics and warehouse to ensure timely delivery;
  • Support service team and be responsible for day-to-day customers enquires;
  • Input/update data (such as services dockets/order backlog) into systems;
  • Generate & prepare service reports;
  • Ad hoc duties as when required.

Do you have what it takes? If you want to be considered for this role you will need:

  • Diploma or above with 1 year working experience, experience in scheduling/booking in service industry is an advantage
  • Proficient in PC operation, e.g. MS Office and MS Windows;
  • Good communication & analytical skill;
  • Patient and detail mind;
  • Self-motivated with positive working attitude and willing to learn.

Are you interested? Here's what you can expect when you join us

  • Competitive salary package
  • Double pay
  • 5-day work week
  • Paid Public Holiday
  • Annual Leave
  • Marital leave
  • Funeral Leave
  • Medical Insurance
  • Life Insurance
  • Training
  • Development Initiatives
  • Excellent company culture


Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Additional Information
Career Level
Entry Level
Non-Degree Tertiary
Years of Experience
1 year
Employment Type
Full Time
Double pay, Five-day work week, Life insurance, Medical insurance, Travel allowance
Company details

Rentokil Initial:

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries.

We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Find out more on


Our family of businesses:

Rentokil Pest Control is the world’s leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialises in the supply and laundering of workwear, garments and protective uniforms and equipment; focussing on top quality products and services.

Our plant business; Ambius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacific Steritech Brand Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation amongst our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in country. Working within our functions departments, you would be supporting all of our business in Hong Kong.