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Service Delivery Manager - Global Financial Services Firm - HKD$1.2m + Bonus David James Recruitment Limited
  • Not Specified
  • Salary provided
  • Posted on 06 Mar 2019
Service Delivery Manager - Global Financial Services Firm - HKD$1.2m + Bonus David James Recruitment Limited
Job Highlights
  • Attractive Bonus
  • MNC
  • Financial Servcies
Job Description

Our Client is a Global Financial Services Firm. We are looking for a new Service Delivery Manager to head up all the IT service for Asia. They are expanding into the China market so there will be more projects in China, specifically in Shanghai and Beijing. 

 

Duties:

  • Stakeholders Management, build strong relationships across the Globe for IT/Vendors/Stakeholders/Business Divisions 
  • Follow the strategic direction from the headquarter, improve the existing processes, methods and quality of the Service Level applied
  • Improve efficiency and productivity of the current workforce, shape for a better culture and positive mentality
  • Develop and maintain relationship between company’s customers/clients and IT
  • Manage and provide leadership for IT infrastructure team
  • Manage daily operation of server (windows and Linux), network, data centre and manage project accordingly
  • Vendor management, implement SLAs accordingly
  • Collaborate with global IT teams
  • Manage budget and resources
  • Develop a continuous improvement plan that captures business requirements.

Requirements:

  • Degree or above
  • 10 years in IT infrastructure support, strong in Network/Server/Data Centre management
  • 5 years+ in Service Delivery Management 
  • APAC exposure is a plus
  • ITIL is a plus 
  • Fluent English and excellent communication skills 
  • At least 4 years in Financial Services/Fintech/Banking/Investment related domain
  • Able to give hands on advise and direction on any technical issues

If you are interested please send us your CV or call us on +852 3972 5700 for a further discussion

Additional Information
Career Level
Senior
Qualification
Degree
Company details

DJRecruit Asia Limited was founded on the principle that technology professionals in the Asia region need an industry specialist recruiter who understands their needs.  Our company is formed by a group of successful and experienced recruiters, most with at least five years in the industry.  Currently focusing on providing recruitment solutions to our clients in the Asia region, our aim is to be the leading brand in the market

ABOUT US

At DJRecruit Asia Limited, our consultants really do understand technology versus business, and how it all fits together. But more importantly, we make sure that we work hard to understand you and what you are looking for.  So not only can you expect to work with someone who really knows your market, we will also know how you fit in.

DJRecruit Asia Limited is currently based in Hong Kong, with a remit to expand into other major locations across Asia to service our clients. We offer services in retained and contingency search for permanent, interim management / contract and onsite staff, including recruitment solutions for large scale projects.