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Service Manager (Automotive) Crown Motors Limited
  • Not Specified
  • Salary negotiable
  • Posted on 25 Mar 2019
Service Manager (Automotive) Crown Motors Limited
Job Highlights
  • Minimum 8 years experience
  • Lead service teams and manage daily operations
  • On-going improve operation processes
Job Description
At Inchcape, we operate a multi-brand vertically integrated business model, distributing and retailing world leading marques. We pride ourselves on the amazing team, products and services that we have built and represent. The driver behind our growth and reliable brand is OUR PEOPLE 

We are in the search for a Service Manager to oversee one of our service centers and achieve overall profitability and all KPIs  providing high quality services to customer and ensuring the efficient running of a cost effective operation
 
 
Responsibilities

  • Lead service teams and manage daily operations of service center
  • On-going improve and streamline operation processes
  • Ensure Channel Partner Service Infrastructure and readiness for new product launches
  • Supervise team performance and analyze contractor/ partner performance to ensure the provision of excellent aftersales experience to customer
  • Monitor field issues and report to Function Leader
  • Resolve customer complaints and provide recommendation timely 
  • Plan the allocation of resources to maintain high service level and to achieve company objectives
  • Actively involve in staff coaching and development

 

Requirements

  • Minimum 8 years experience in after sales, spare parts & network development in the Automotive Industry
  • A Bachelors Degree in a Technical / Engineering field
  • Strong in both verbal and written communication skills 
  • A strong technical background and awareness of relevant local compliance & regulations

 

At Inchcape, we believe in having a diverse and inclusive workforce, focused on making a difference. We encourage diversity of thoughts and ideas. Together, we work towards an inclusive environment that fosters teamwork and innovation

We offer 5-day work, year-end bonus, non-contributory retirement scheme and medical scheme to the right candidate.  Please send full detailed resume with contact telephone number, present and expected salary to the Human Resources Division, Inchcape Motors Limited, 11/F, Manulife Financial Center, Kwun Tong OR by clicking "Apply Now"

Additional Information
Years of Experience
8 years
Employment Type
Full Time, Permanent
Benefits
Double pay, Five-day work week, Medical insurance, Performance bonus
Company details

Crown Motors Ltd, being a wholly-owned subsidiary of Inchcape plc, is a long established market leading automobile distributor in Hong Kong with nearly 1000 employees. We provide a complete automotive solution to our customers ranging from Sales, Aftersales, Car Rental, Vehicle Financing and Insurance services.

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