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Service Manager (Data Center)HGC Global Communications Limited
  • Kwai Hing
  • Salary provided
  • Posted on 18 Oct 2019
Service Manager (Data Center)HGC Global Communications Limited

Job Highlights

  • Provide high quality customer service to customers
  • Diploma or above in IT
  • Fresh graduate will also be considered

Job Description


  • Provide high quality customer operations to corporate premium accounts in data center business       
  • Responsible for client service on-boarding
  • Perform post-sales service delivery and management
  • Handle billing enquiry and adjustment
  • Incident management, escalation to relevant parties to solve the problem for the customers



  • Diploma or above, preferably in Information Technology or related discipline
  • Experience in client servicing or account management
  • Knowledge of datacenter products and services is an advantage
  • Good computer knowledge on MS Office
  • Good command of written and spoken Chinese and English and proficient in Mandarin
  • Fresh graduate will also be considered


We offer competitive salary package and career development opportunity.  Free company coach is provided.  Interested parties, please quote our reference number and apply with full resume, present and expected salary, by clicking "APPLY NOW". 



We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of your application for the relevant post within HGC Global Communications Ltd. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request.


Additional Information

Career Level

Entry Level



Years of Experience

2 years

Employment Type

Full Time, Permanent

Company Overview

HGC Global Communications Limited (HGC) is a leading fixed-line operator, IT service provider, carrier’s carrier and one of Hong Kong’s largest-scale Wi-Fi service providers. HGC empowers local and overseas customers with one-stop international, corporate, data centre and residential broadband services. HGC owns and runs an extensive optical-fibre network, coupled with four cross-border routes integrated with three of mainland China’s tier-one telecoms operators, plus a world-class international network. The company is committed to developing cloud computing services and offering high-speed Wi-Fi service under the “HGC On Air” brand.

Additional Company Information

Benefits & Others

Five-day work week, Medical insurance, Performance bonus

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