SEEK Asia Style Guide

Special Project ManagerLalamove
Special Project ManagerLalamove

Job Highlights

  • 5 working days per week
  • Dental Plan
  • Medical Plan

Job Description

  • Develop, maintain and optimise standard operating processes and tools based on ongoing operation with both existing and potential clients.
  • Explore in new verticals and develop sustainable and operationally feasible processes.
  • Assist in Planning, coordinating and implementing different driver motivation and retention campaigns to improve drivers’ loyalty and lifetime value
  • Prepare and conduct training and coaching for drivers for different corporate orders
  • Executes and manages legal documents (Memorandum of Agreement, Mutual Confidentiality Agreement, tendering material, etc.) with clients
  • Investigating and solving customer complaints.
  • Collaborate with internal stakeholders such as but not limited to operations, marketing, finance, customer service, legal, product where needed for corporate clients.
  • Prepare monthly delivery statements and invoices to clients, and handle drivers’ payments.
  • Prepare and present reports for reviews 
  • Relevance experience in delivery/logistic industry will be an advantage






  • University degree holder in business or related disciplines 
  • At least 2 - 3 years in sales and marketing or an operational role with front-facing experience, preferably in a logistics/e-commerce fulfilment environment
  • Strong sense of responsibility and detail-oriented with high level of accuracy
  • Self-motivated, passionate, a good team player with positive and a can-do working attitude
  • Strong analytical and problem-solving skills
  • Strong communication skills with proficiency in written and spoken English and Chinese
  • Proficient in MS Word, Powerpoint and Excel
  • Shifts may be required for working during weekends



Additional Information

Career Level

Not Specified


Not Specified

Years of Experience

Not Specified

Employment Type

Full Time

Company Overview

Originally founded in 2013 as EasyVan, Lalamove is Asia’s leading local delivery platform with a presence in more than 120 cities. Lalamove’s mission of making local delivery faster and simpler is driven through harnessing the power of mobile internet to bring the sharing economy to logistics. In the past 5 years, more than one million customers and hundreds of thousands of professional van, motorcycle, lorry and truck drivers across the region have used Lalamove to help their business grow.


Lalamove revolutionizes the local logistics landscape with innovations such as instant order matching, GPS vehicle tracking, 24/7 services, and drivers rating. Not only does the service help fulfil customers’ business needs, it also makes our cities greener by helping drivers optimize their work which ultimately means we need fewer vehicles on the road.

Additional Company Information

More Jobs from this employer

Operations Associate
Posted on 04-Nov-19
Senior Operations Associate (Special project)
Posted on 04-Nov-19
QA Engineer
Posted on 01-Nov-19