Specialist - Customer Services

Responsibilities: 

•    Handling customer enquiries and complaints from retail;
•    Provide solutions to improve customer experience and satisfaction;
•    Provide clerical support to the retail team;
•    Communicate closely between office and retail shops on daily retail operations issues        in HK/Macau;
•    To work on other ad-hoc projects as assigned.

Requirements:

•    Diploma or above with minimum 2 years' relevant work experience;
•    Strong in customer service and problem solving skills;

•    Proficiency in computer skills, e.g. MS Office and Chinese Word Processing;

•    Good in spoken Cantonese, English and Putonghua;
•    Good communication, presentation and interpersonal skills;
•    Independent and willing to work under pressure.

We offer 5-day work and an attractive remuneration package to successful candidates. Please send detailed resume, stating qualification, experience, current and expected salary and career history by clicking “Apply Now”.

All information received will be kept in strict confidence and only for employment-related purposes.