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Specialist - Customer Services

Eu Yan Sang Trading (HK) Ltd

Causeway Bay

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  • 17-Apr-18

    jobsDB ref: JHK100003006069535

    Responsibilities: 

    •    Handling customer enquiries and complaints from retail;
    •    Provide solutions to improve customer experience and satisfaction;
    •    Provide clerical support to the retail team;
    •    Communicate closely between office and retail shops on daily retail operations issues        in HK/Macau;
    •    To work on other ad-hoc projects as assigned.


    Requirements:

    •    Diploma or above with minimum 2 years' relevant work experience;
    •    Strong in customer service and problem solving skills;

    •    Proficiency in computer skills, e.g. MS Office and Chinese Word Processing;

    •    Good in spoken Cantonese, English and Putonghua;
    •    Good communication, presentation and interpersonal skills;
    •    Independent and willing to work under pressure.

     

    We offer 5-day work and an attractive remuneration package to successful candidates. Please send detailed resume, stating qualification, experience, current and expected salary and career history by clicking “Apply Now”.

    All information received will be kept in strict confidence and only for employment-related purposes.

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    Eu Yan Sang Trading (HK) Ltd

    Career Level

    Middle level

    Yr(s) of Exp

    2 years experience

    Qualification

    Non-Degree Tertiary

    Company Industry

    Wholesale / Retail

    Job Function

    Sales, CS & Business Devpt > Customer Service - Supervisor/Officer
    Sales, CS & Business Devpt > Others

    Salary negotiable

    Salary negotiable

    Employment Type

    Full Time, Permanent

    Benefits

    Double pay

    Education allowance

    Five-day work week

    Medical insurance

    Performance bonus

    About Eu Yan Sang Trading (HK) Ltd

    Eu Yan Sang Trading (HK) Ltd is a global leading integrative healthcare and wellness company with strong foundations in traditional Chinese medicine (TCM).

    With the mission of “Caring for Mankind” and driven by our core values of Integrity, Caring, Customer-Focused, Unity and Excellence, Eu Yan Sang is at the forefront of modernising TCM, making it relevant to today’s consumers. A household brand in South East Asia with retail presence in Singapore, Hong Kong, Malaysia, China, Macau, Australia; and clinics in Singapore, Malaysia and Hong Kong, Eu Yan Sang has consistently invested in research and development, leveraged on technology and developed its human capital. Today, the Eu Yan Sang brand name is synonymous with premium quality - in manufacturing, retail, wholesale and clinic services.

    Website

    www.euyansang.com

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