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Staff Communications and Engagement Support Manager (Membership Project)The Hong Kong Jockey Club
Staff Communications and Engagement Support Manager (Membership Project)The Hong Kong Jockey Club

Job Highlights

  • Design Staff Communications plan on changes
  • Experience in complex business change environment
  • Immediate available is highly preferred

Job Description

Our Membership Services manages one of the largest and most diverse catering operations in Hong Kong. We provide a wide range of catering, sports and recreation facilities for Members and their guests in three Clubhouses. In addition, both Happy Valley and Sha Tin Racecourses have numerous catering facilities used by Members, non-members and corporate organizations for a variety of functions.

You will:

  • Design, execute and monitor communications programs and activities which may include (1) newsletters or any form of written communications materials, (2) recruitment fairs & press conference and other activities required.
  • Develop and manage pulse check and feedback mechanism and provide periodically management update on overall staff sentiments including employees unions.
  • Conduct regular visits to Business Units, ensure the programs and projects are on the right track and expected outcomes are met.
  • Support the communications of Membership Value Proposition, Vision and Employee Value Proposition via building essential messages into major staff touch points, ensuring business and organization change messages are assimilated to reach internal stakeholders in a timely, accurate and effective manner.
  • Liaise with external vendors to design interactive , contemporary and fit for the purpose communications and engagement program and activities with the approved budget , timeline and expected outcomes
  • Any other duties assigned by immediate managers


You should have:

  • Degree holder in Business or related disciplines.
  • A minimum of eight years in Communications
  • Experience in change communications in complex business change environment is highly preferred
  • Sound knowledge of Customer Services.
  • Excellent presentation and interpersonal skills.
  • Fluency in both written and spoken English, and Cantonese, Mandarin is an advantage.

For application, please click "Apply Now" or mail your resume, complete with expected salary and job reference to 2966 7002 (Fax).

Find out more about this remarkable opportunity today. Visit our website at now.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club’s notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.


Additional Information

Years of Experience
8 years
Employment Type
Contract, Full Time
Benefits & Others
Five-day work week, Performance bonus
Company Website

Company Overview

Founded in 1884, The Hong Kong Jockey Club is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the Government in combatting illegal gambling. In 2017/18, the Club made a record return to the Government of HK$22.6 billion in duty and profits tax and contributed HK$1.2 billion to the Lotteries Fund. Approved charity donations were HK$4.2 billion. The Club is Hong Kong's largest single taxpayer and one of the city’s major employers. Its Charities Trust is also one of the world's top ten charity donors. The Club is always "riding high together for a better future" with the people of Hong Kong.


香港賽馬會(「馬會」)成立於1884年,是致力建設更美好社會的世界級賽馬機構。馬會透過其結合賽馬及馬場娛樂、會員會所、有節制體育博彩及獎券,以及慈善及社區貢獻的獨特綜合營運模式,創造經濟及社會價值,並協助政府打擊非法賭博。2017/18年度,馬會透過各項博彩稅及利得稅,為政府庫房帶來破紀錄的226億港元收入,並向獎券基金撥款12億港元。另外,已審批慈善捐款達42億港元。馬會是全港最大的單一納稅機構,也是香港主要僱主之一,其慈善信託基金位列全球十大慈善捐助機構。馬會將繼續與香港市民「同心同步同進 共創更好未來」。

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