SEEK Asia Style Guide

Student Affair Officer / Student Service OfficerABC Pathways School
  • Not Specified
  • Salary negotiable
  • Posted on 23 Aug 2019
Student Affair Officer / Student Service OfficerABC Pathways School

Job Highlights

  • Form 7 or above
  • Relevant customer service experience
  • Flexible working hours

Job Description


  • Handling general enquiries about appropriate course options and courses offered.
  • Enrolling students and taking payments according to the School’s procedures.
  • Maintaining filing, indexing or record systems.
  • Providing after-sales services and enquiry follow up.
  • Assisting to monitor students’ progress and offer support to parents.
  • Undertaking other routine administrative duties.
  • Responsible to the Centre Manager or the supervisor for providing assistance in school routines.


  • Form 7 or above, with a 1-2 year working experience in a customer service or related field.
  • Good command in spoken and written English as well as Chinese.
  • Familiar in using Microsoft Office (Excel, Word, and PowerPoint).
  • Strong sense of responsibility and attention to details.
  • Good communication skills with a positive attitude.
  • Rostered to work 5-day a week including Saturday; prepared to work some Sundays.
  • Flexibility in adjusting hours is required when there is an operational need to do so.  


Employment Benefits

  • Off on all Public Holidays
  • Performance Bonus
  • Monthly and Annual Good Attendance Bonus
  • Staff Price on Tuition Fee
  • Medical benefits


  • More qualified candidates may be considered for the position of Student Affair Officer / Student Service Officer  (full time).
  • All successful candidates will be expected to begin as Education Trainee.

Interested parties please send full resume, expected salary and date of availability to the Human Resources Director, at 17/F.,  Java Commercial Centre, No. 128 Java Road, North Point, Hong Kong

                            (all data collected will be for recruitment purpose only)

Additional Information

Career Level
Entry Level
Non-Degree Tertiary
Years of Experience
1 year
Employment Type
Full Time

Company Overview

ABC Group

Established in 2002, ABC Group is a leading educational company comprised of English Language Schools and International Kindergartens, Franchising Schools, a PR Agency and a Charitable Organisation. The group has enjoyed a long and successful reputation in English language education, catering to children and young adults. ABC Group operates a total of 17 branches of educational establishments in Hong Kong and Bangkok, including ABC Pathways School, franchising brand Juniorversity, ABC Pathways International Kindergarten, in addition to Bread & Butter Strategic Consultancy and the ABC Education Foundation.

Additional Company Information

Benefits & Others
Five-day work week, Flexible working hours, Medical insurance, Performance bonus