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System & Application Support EngineerS.W.I.F.T.
  • Not Specified
  • Salary provided
  • Posted on 13 Nov 2019
System & Application Support EngineerS.W.I.F.T.

Job Highlights

  • Attractive benefits and shift compensation
  • IANG/dependent VISA welcome (with Fluent English)
  • Great opportunity in dynamic MNC environment

Job Description

The Production Operation department has an authentic diverse culture and environment. You will join the local office that has colleagues from over 20 nations. It is a global department and you also work closely with colleagues in Europe and US.  
There will be compensation for working on a rotational schedule and overtime. This would be a perfect opportunity to increase your knowledge as you will learn how to work in a state of the art 24/7 Operation team and how operations work in the banking industry, including a yearly budget for organized external trainings.

 

Responsibilities:

  • Participate in monitoring and maintenance of business applications and production environment and respond to exceptions by initiating the correct actions to meet the highest availability targets.
  • Gain in-depth knowledge about SWIFT's internal applications and their interactions in order to identify and analyze problems.

  • Make suggestions on improvements and participate in implementation of approved improvements throughout the supported applications architecture.

  • Develop documentation and procedures for identified scenarios. 

  • Identify problems and participate in problem management resolution by collecting and tracking data and progress. May resolve issues regarding on line transactions, system status and procedures, downtime procedures in accordance with the service level agreement.

  • Review moderately complex problem situations and participate in the identification of opportunities for improvement to processes, procedures or tools.

  • Ensure user satisfaction by providing preventive maintenance, troubleshooting and problem resolution services.

  • Work a rotational shift schedule that includes occasional weekends and evening shifts; compensated by shift differential.

 

Qualifications:

  • University degree IT / Engineering or equivalent.
  • 3 vears & above related experience in in a comparable technical environment (fresh grads/junior candidates will be considered as Associate Engineer)
  • Excellent analytical and assessment skills 
  • Excellent communication skills, fluency in English.
  • Excellent co-operation skill and willingness to work as a team 
  • Great mindset on handling and escalating incidents/problems  
  • Knowledge in following areas is an advantage;
     · OS: Unix/Linux (RHEL, Solaris, HP-UX)
     · Scripting/Programming language: SQL language, ksh/bash shell scripting, Perl scripting and basic programming knowledge.

Additional Information

Career Level
Not Specified
Qualification
Not Specified
Years of Experience
Not Specified
Employment Type
Full Time, Permanent
Company Website

Company Overview

Who we are

SWIFT is a member-owned cooperative that provides the communications platform, products and services to connect more than 10,800 banking organisations, securities institutions and corporate customers in over 200 countries and territories.

SWIFT enables its users to exchange automated, standardised financial information securely and reliably, thereby lowering costs, reducing operational risk and eliminating operational inefficiencies. SWIFT also brings the financial community together to work collaboratively to shape market practice, define standards and debate issues of mutual interest.

SWIFT is headquartered in Belgium and has over 26 offices worldwide.

Additional Company Information

Benefits & Others
Dental insurance, Life insurance, Medical insurance, Overtime pay, Performance bonus

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