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System Support Engineer / Middleware Support Engineer / Network Support EngineerPCCW Solutions Limited
  • Others
  • Salary provided
  • Posted on 19 Nov 2019
System Support Engineer / Middleware Support Engineer / Network Support EngineerPCCW Solutions Limited

Job Highlights

  • Level 2 technical support
  • Knowledge of AIX,SAN,Windows platform is useful
  • Perform capacity planning on systems & application

Job Description

The Job
  • Responsible for the Level 2 Technical support for large scale systems & administration
  • Perform server installation, configuration, patching, system monitoring, backup & recovery and performance tuning.
  • Responsible for respective area's hardware & software problem diagnosis.
  • Perform capacity planning on systems and applications.
  • Maintain technical documentation
  • Responsible to perform DR Drill, system changes, program release and emergency call support in night time and weekends when necessary 

The Person

  • Higher Diploma or above in Computer Science, Information Technology or related disciplines
  • 8 years or above experience in system support and Administration
  • Solid working experience of at least 2 of the following area:
    • AIX (including PowerHA), PowerVM, Linux and VMWare
    • SAN , Storage (HDS Storage) and Backup (Veritas Netbackup)
    • Windows Platform (Servers & Workstation) and VMWare
    • Middleware including IBM WebSphere Application Server & IBM WebSphere Application Server ND, RedHat JBOSS Application Server
    • Network & Firewall, including Cisco, F5, Juniper
    • Oracle database with Oracle DB RAC, and also Microsoft SQL Server
  • Experience for the following technologies is advantage:
    • McAfee Endpoint Protection Suite
    • ArcGIS
    • IBM Rational Performance Tester
    • GPFS
    • IBM Tivoli Workload Scheduler
    • IBM Tivoli Monitoring
    • IDOL Server - Enterprise Search
    • Symantec Critical System Protection
    • Symantec Security Information Manager Server
    • LDAP
    • OCR
    • Liferay Portal Server
    • FileNet
    • IBM Content Management
    • IBM Lotus Domino Messaging
    • FaxCore
    • Concurrent Versions System (CVS)
    • Security Appliance, HSM
  • Experience on support government projects is definitely advantageous
  • Less experience will be also considered for the junior position 

Additional Information

Career Level
Years of Experience
3 years
Employment Type
Full Time

Company Overview

PCCW Solutions, the IT flagship of PCCW Group, is a leading IT services company, a digital transformation and outsourcing partner of choice for clients in all industries across the Pan-Asia region. We adopt cutting-edge technologies to empower clients transform digitally, create business values and success in the ever-changing economic environment.

With our global data center coverage and innovative Infinitum™ solutions suite, including Cloud, Advanced Analytics, AI, Digital and IoT solutions, we have digitally transformed businesses across many industries, revolutionizing the way they operate, and transforming customer experiences along the way.

​Please visit our LinkedIn Career Page:

Additional Company Information

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