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Team Head, Cash & ChannelDah Sing Financial Group
Team Head, Cash & ChannelDah Sing Financial Group
Job Highlights
  • Formulate strategies and plans for e-Channels
  • Drive various marketing and sales campaigns
  • Degree in Business Administration, Marketing
Job Description

Reporting to the Head of Transaction Banking, you will be responsible in developing, managing and growing the e-Channels/Transaction Banking proposition which aligning with the strategic directions of the Bank to identify and capture different business opportunities to maximize business growth.

Main Responsibilities: 

  • Lead the overall development of the e-Channels platform for transaction banking to serve commercial customers to align it with the growth and strategic intent of the Bank to maximize growth and value to the Bank
  • Formulate strategies and plans for e-Channels function enhancement incorporating and integrating different product features into e-Channels for transaction banking, e.g. cash management services, trade services, cross sell promotion, channel pricing and offers etc
  • Work closely and solicit support from all other units of the bank to ensure the best possible product offering and delivery which are complying with regulatory requirements
  • Lead all documentation and working procedures development including soliciting management approvals and liaise with other units of the Bank
  • Manage the design & development, installation & implementation as well as support & maintenance of the features of the e-Channels system to increase the penetration ratio of customers with different product profile
  • Drive various marketing and sales campaigns to optimize customers’ usage in e-Channels and cash management services
  • Lead with the assistance of the dedicated sales to increase the Bank’s share of business in cash management, FX and channel services
  • Coordinate with relevant parties to formulate customer security policies and other risk management controls to ensure satisfactory e-Channels services
  • Conduct market benchmarking, web statistical reports and analysis to monitor the usage of e-Channels and its market trend.
  • Coach and develop the team to achieve business targets and deliver output at agreed service quality standards

To meet the challenge, you should have the following qualifications and attributes:

  • Degree in Business Administration, Marketing, e-Commerce, Information Technology or related disciplines, preferably an MBA.
  • At least 10 years relevant experience in banking industry with proven track records in e-Banking development
  • A strategic planner with an analytical mindset and strong business acumen
  • Profound knowledge in e-channels, cash management and branch services
  • General understanding of banking operations and bills services
  • Able to confidently negotiate with senior executives & external partners
  • Detail-oriented and able to work under pressure to meet tight schedule
  • Excellent interpersonal, influencing and negotiation skills
  • Solid people management ability

Candidates with less experience will be considered as Senior Manager.

Please note that only shortlisted candidates will be notified.

Additional Information
Years of Experience
10 years
Employment Type
Full Time, Permanent
Company details

The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.

Our currency is caring, teamwork and progressiveness.  We accept that everyone is unique and different in talent, but alike in the capacity for growth.  Our task is to shape a culture that creates a sense of pride in achieving something beyond just a job, and an environment where you can be your true and authentic self, like at home.