DBS Bank Ltd

Team Lead, Operations, Unsec Cdt-Consumer Banking Ops, Consumer Banking

DBS Bank Ltd
Posted on 14-Apr-21

Team Lead, Operations, Unsec Cdt-Consumer Banking Ops, Consumer Banking

DBS Bank Ltd

Job Highlights

  • Provide credit card and unsecured lending services
  • Oversee Card & Unsecured Lending team
  • Drive digital initiatives for process improvement

Job Description

Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.


  • Provide superior credit card and unsecured lending services to customers that satisfy their changing financial needs.
  • Oversee, monitor and control the entire operation process of Card & Unsecured Lending team.
  • Lead, coach and develop the members to achieve the section’s goals and to complete their responsibilities.
  • Identify and develop potential staff for talent management, career development and succession planning.
  • Conduct people management within the team.
  • Develop and continuously review operation procedure.
  • Drive digital initiatives to streamline operation process.
  • Participate in new product/business/system initiative development by assessing operations/ regulatory issues, evaluating computer system feasibility/enhancement needs and allocation of resources to meet the Bank’s marketing and sales strategy.
  • Cooperate with Regional counterpart to foster digital proposal. 


  • Degree holder or above 
  • At least 10-years’ experience in managing consumer banking operations.
  • Proven experience in various functions including operations quality management, consumer banking operations, credit card and personal loans, operations and services re-engineering.
  • Knowledge of unsecured lending products
  • Good knowledge of compliance and regulatory requirements of unsecured lending products.
  • Good project management, interpersonal and communication skills.
  • Willingness to learn with a keen desire to apply advanced techniques and digital initiatives.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.

Additional Information

Career Level
Years of Experience
8 years
Job Type
Full Time

Company Overview

See Job Description

Additional Company Information

Financial Services