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Technical Manager, GMS & Non-TradeThe Dairy Farm Company, Limited 牛奶有限公司
Technical Manager, GMS & Non-TradeThe Dairy Farm Company, Limited 牛奶有限公司
Job Highlights
  • QA Management for GMS/Non Trade - Hard & Soft Line
  • Regulatory for diff Products, Supplier Management
  • Professional, dynamic and harmonious team
Job Description

The incumber would be the regulatory expert in the field and will be responsible for management of Quality Management System (QMS) for GMS / Non-Trade for Hard & Soft Lines. Support sourcing function to ensure full due diligence is executed, establish the appropriate testing and inspection requirements, set up appropriate specifications with supplier, manage the surveillance with risk-based approach and the non-compliance program with suppliers.


  • Ensure the sourcing functions are updated on any regulatory changes; provide solutions to mitigate risk and impact to business
  • Ensure Safety, Legality and Quality of all GMS and Non-Trade products are consistently delivered
  • Develop and implement all necessary tools and training to support GMS and Non-Trade Quality driven programs
  • Support Head of Product Technology to host supplier and internal briefings and training sessions as required
  • Work closely with all third-party service providers to review reports and ensure products are consistently fully compliant; monitor service levels and performance; coordinate with colleagues to provide constructive feedback on a routine basis
  • Manage the non-conformance management program for suppliers, including complaints management and supplier scorecards
  • Support the Head of Product Technology with all external discussions with government or non-government agencies regarding GMS or Non-Trade non-compliances and provide timely updates on non-conformance management to business units as required.
  • Ensure full implementation of corrective actions including product withdrawals and recalls



  • Bachelor degree in Engineering, Manufacturing or other related principles
  • Minimum 5 years’ experience in Retail / Manufacturing of General Merchandise / Non-Trade or other management role in the inspection / testing / auditing industry preferably multi-national; with formal training of internal and external auditing is a plus
  • Solid experience with Non-Trade/ Goods Not For Sale with Textiles / Clothing development or manufacturing is preferred, experience in Toy and Seasonal is a plus
  • Prove track record on managing QA/QC program in BRC / ISO or similar international quality management system
  • Experience in dealing the ethical trading and CSR
  • Independent and self-motivated with strengths in planning and implementation
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills across hierarchies and businesses
  • Proficient written and spoken English is essential
  • Proficient in PC skills including Microsoft Office Application
Additional Information
Years of Experience
5 years
Employment Type
Company details
Dairy Farm is a leading pan-Asian retailer operating over 6,500 outlets, and employing over 180,000 people across 11 countries. Dairy Farm's total annual sales exceeded US$20 billion and has a customer base of over 1 billion consumers across its highly diversified businesses. The Group operates supermarkets, health and beauty stores, convenience stores, home furnishings stores and restaurants under well known brands ranging from Wellcome and Mannings, to 7-Eleven, and IKEA. With such a broad offering and wide geographic reach, we welcome applications from candidates with a passion for retail, and a pioneering spirit to join our expanding team.