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Technical Support / Customer Service Executive, High-end Audio BrandLinks International
Technical Support / Customer Service Executive, High-end Audio BrandLinks International

Job Highlights

  • High-end Audio Brand
  • Regional Exposure, Technical support APAC
  • 5-days work, work-life balance

Job Description

Client Details

Our clients is one of the world's leading high-end audio brand with strong presence globally. They are currently looking for a Technical Support to join their dynamic team and support its expansion in APAC.

Responsibilities
  • Handling enquiries and complaints from customer and business partners in a professional and effective manner
  • Providing product training to customer and business partners
  • Assist in set up for pop-up or marketing events
  • Support in relation to product set-up and maintenance for different projects
  • Participate in ad-hoc duties 
Requirements
  • Degree holder in Acoustic Engineering, Business Administration, Management, Hospitality or equivalent would be an advantage
  • At least 1 year experince in customer service, preferable in retail / consumer electronics industry 
  • Professional audio knowledge and experience in technical support role is definitely an advantage 
  • Excellent teamwork, interpersonal and communication skills
  • Good analytical and problem solving skills
  • Excellent command of written and spoken English and Chinese, including Mandarin
Interested parties please click the 'Apply' button below. You can also contact Wen - [email protected] for a confidential discussion.

Additional Information

Company Overview

Links International is an award-winning industry leader in innovative human resources outsourcing in Asia. Links was established in 1999 and has offices in Hong Kong, Singapore, Shanghai, Macau and Zhuhai, Vietnam, Malaysia and Australia. We offer a broad range of services, ranging from both retained and contingent recruitment, to payroll and visa processing, designed to cover all aspects of your human resources processes, enabling your team to focus on higher value, strategic activities.

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