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Technical Support Engineer (Cloud Application)We Software Limited
Technical Support Engineer (Cloud Application)We Software Limited
Job Highlights
  • Professional on the job training (HK & US)
  • 5-day work, Transportation allowance, No OT needed
  • Welcome fresh graduates to join
Job Description

 

Product Services - Centrify Corporation (www.centrify.com)

To serve one of our clients Centrify Corporation, this is a technology company in Silicon Valley funded by top-tier venture capital firms. It delivers IDaaS solutions in securing access to apps and physical & virtual infrastructure including access control, privilege management and auditing from any device for all users. 

 Opportunities: 

  • Work with Technical Support professionals to Support enterprise-grade integrated solutions to serve 5000+ Customers including over half of Fortune 50
  • Exposure to the most updated technologies application in security software, identity & assess management, directory technologies, Cloud, SaaS and the newest Operating Systems on various platforms
  • On-the-job training by experienced IT experts in helping you to acquire knowledge in different technical skills
  • Participate in different stages of software product life cycle including development, release, support, etc. with the best engineering practices which inherited from Silicon Valley
  • Occasional travel to the US for training, project kick-off and review meetings

 

Responsibilities: 

  • Provide technical support to overseas customers by both phone and email
  • Work closely with Sales Engineers to ensure successful customer software deployments
  • Certain teammates would work from 2pm to 11pm to support overseas clients
  • Participate in after-hours on-call support (once every 2 to 3 months)

 

 Requirements: 

  • Bachelor degree in Computer Science or related discipline
  • 1 year or above experience in a technical support role (Fresh grad are welcomed)
  • Experience in the most common Unix platforms (Linux, Solaris, AIX, HPUX, Mac OS) and Windows Server platforms is a plus
  • Strong communications skills in English (Both verbal and written) and outstanding interpersonal skills  

 

All information gathered will be treated in strict confidence and solely used for recruitment purposes

Additional Information
Years of Experience
Not Specified
Employment Type
Full Time, Permanent
Benefits
Education allowance, Five-day work week, Life insurance, Medical insurance, Performance bonus, Transportation allowance
Company details

We Software Limited has been providing quality software solution service to its international customers since 1997. We are backed by a proven track record of serving organizations of all sizes, and boast a wide range of clientele, including Fortune 500s, NASDAQ-listed Technology Companies and Silicon Valley start-up covered Cloud Computing, Software Security, Smart Home, eHealth, etc.

Our headquarters is located in the Hong Kong; currently we have more than 300 engineers around the globe.


For more information and job opportunities, please visit our website at 
http://www.wesoft.com

 

How to apply?

Interested parties should send your CV with present and expected salary in WORD document to [email protected] (Please quote the position and reference applied for in the subject) or forward your CV by pressing the APPLY button below. All information gathered will be treated in strict confidence and solely used for recruitment purposes.