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Technical Support OfficerHKT
Technical Support OfficerHKT

Job Highlights

  • 5-day work, 14-day annual leave
  • 1yr in Computer hardware & software support
  • Certificate or above in related disciplines

Job Description

 The Job:

  • Provide IT technical support services to end users of contact centers
  • Perform IT service operations including PC desktop, laptop, printer and computer peripherals etc.
  • Provide assistance on the management of IT system, network equipment, server and facilities setup, installation and configuration, maintenance, service monitoring and Security Patch management
  • Maintain service ticketing and case log reporting, up-to-date IT hardware and software asset inventory on a regular basis
  • Perform standby / emergency call-out duty or overtime work upon request subject to ad-hoc assignment

The Person:

  • Holder of Certificate, Diploma or above in Computing or Business related disciplines
  • 1 year hands-on experience in computer hardware and software support, problem diagnostic and troubleshooting
  • Knowledge on Windows, MS Office and E-Mail applications, Virtualization will be an advantage
  • Customer-oriented with can-do attitude, self-initiative and able to work independently
  • Good command of spoken and written English and Cantonese
  • 5-day work;work location: New Territories and Kowloon
  • Fresh graduate or Less experience candidate will also be considered

If you have the desire for an exciting and rewarding career, please send us your resume immediately, quoting the reference number, your present and expected salary to Human Resources by clicking "APPLY NOW" below. 

Fax: 29625395

For more information on other job opportunities of PCCW, please visit our website:

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

Privacy Policy Statement

Additional Information

Career Level

Entry Level


Non-Degree Tertiary

Years of Experience

1 year

Employment Type

Full Time, Permanent

Company Website

Company Overview

HKT is Hong Kong's premier telecommunications service provider. It meets the needs of the Hong Kong public and local and international businesses with a wide range of services including local telephony, local data and broadband, international telecommunications, mobile, and other telecommunications businesses such as customer premises equipment sale, outsourcing, consulting, and contact centers.

Together with the highly successful media business of its parent company, PCCW Limited, HKT offers innovative media content and services across the PCCW Group's unique quadruple-play platforms – fixed-line, broadband Internet access, TV and mobile.

Additional Company Information

Benefits & Others

Five-day work week, Medical insurance, Performance bonus

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