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Technical Support Specialist - Top Investment BankPinpoint Asia Limited
  • Not Specified
  • HK$20,000 - 25,000 /month (negotiable)
  • Posted on 19 Oct 2019
Technical Support Specialist - Top Investment BankPinpoint Asia Limited

Job Highlights

  • Technical Support for a leading Investment Bank
  • Great potential -career growth in finance industry
  • Stable environment & excellent career prospects

Job Description

Our client, one of the leading global investment banks, is looking for a Technical Support Specialist to join their team. The selected candidate will be part of the team supporting users across the bank (including the trading floor and front office). International working environment. Great career potential and growth.


  • Provide L1/L2 helpdesk and deskside technical support to end-users across the bank.
  • Conduct troubleshooting and resolution on hardware and software, covering:
  • PC/Laptop/IP Phone/Printer hardware, Windows Desktop, Microsoft O365 & other Business Applications;
  • Server administration, Active Directory maintenance (add/delete user/group policy); Exchange/Mail Server administration;
  • Hands-on role including installation (PC, laptop, software etc), configuration, and systems testing;
  • Work as part of a team on infrastructure projects with hands-on implementation;
  • Manage IT Inventory and maintain records.


  • 1+ years of experience in a Technical Support / Engineer role. Banking / Finance experience is a plus.
  • Experience in supporting computer / desktop hardware (PC, Laptop, Mobile Phones, IP Phones, Printers etc), and software (Windows Desktop, MS Office/365, Outlook etc) and basic infrastructure troubleshooting and administration (Server, AD, Exchange etc).
  • Bachelor / Higher Diploma in IT related discipline.
  • Proactive, positive attitude, presentable with excellent customer service oriented mindset.
  • Young, energetic, keen to learn and take opportunities to grow technical knowledge and career.
  • Good verbal and written communications skills in English and Cantonese. Mandarin is a plus.

If this outstanding opportunity sounds like your next career move, please send your resume in Word format to Jennifer Palmer at resume(at)pinpointasia(dot)com and put Technical Support Specialist - Top Investment Bank in the subject header.

Data provided is for recruitment purposes only.

Additional Information

Career Level

Entry Level


Non-Degree Tertiary

Years of Experience

1 year

Employment Type

Full Time, Permanent

Company Overview

Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment

We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries.

Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results. 

Our vision is to help companies hire smarter and help job seekers get closer to their career aspirations.

To see all our open jobs please reach out to us at

Additional Company Information

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