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Telemarketing Consultant, Health Management (5-days work)BUPA Hong Kong
  • Quarry Bay
  • Base salary + high commission
  • Posted on 01 Mar 2019
Telemarketing Consultant, Health Management (5-days work)BUPA Hong Kong
Job Highlights
  • Basic salary + high commission
  • 5 days work, performance bonus
  • No cold calls, work on referral leads only
Job Description

No cold calling involved and no personal network is necessary

 * Candidate with more experience will be considered as Senior Consultant


Job purpose

To support the Telemarketing team in new business sales and retention activities in order to ensure an exceptional customer experience for our customers and achieve targets of new sales and renewal business.


Accountabilities and activities

  • Handle customers’ calls to facilitate the enrolment process, follow up outstanding documents and answer enquiries
  • Liaise with customers for policy renewal
  • Involve in different marketing campaigns to promote Bupa’s products and services
  • Provide customer-centric services in order to meet clients’ needs and expectations
  • Actively develop and maintain good relationships with prospects and clients
  • Collect market information and keep abreast of the insurance industry’s development


To be successful in the position, you should have

  • Tertiary education or equivalent in any discipline with 1 year or more related experience (insurance field would be an advantage)
  • Good communication skills with proficiency in spoken and written English
  • Hands on MS Office knowledge
  • Responsible, well organized and attention to details, able to adapt to changes and work under pressure
  • Self-motivated, driven individuals with an interest in the healthcare sector
  • Persistent, outgoing, customer-oriented and warm personality



Bupa offers 5 days work per week and comprehensive remuneration packages including base salary, performance bonus, study assistance plan, non-contributory pension plan, life and medical benefit, dental benefit, annual leave, examination leave, etc.


Bupa is an equal opportunity employer and welcomes applications from qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of application with Bupa.


Personal data collected will be used for recruitment purposes only. Only candidates selected for interviews will be contacted. Bupa will be in touch for any opportunities that matches your profile. All personal data of unsuccessful application will be destroyed 24 months from the date of receiving the application.


Additional Information
Years of Experience
1 year
Employment Type
Full Time, Permanent
Five-day work week, Free shuttle bus, Medical insurance, Performance bonus
Company Website
Company details

Bupa – A global healthcare specialist

Bupa began in the UK in 1947. We fund healthcare around the world and run clinics, hospitals, dental centres, care homes, and more. With no shareholders, we reinvest our profits to provide more and better healthcare for customers. 

Bupa is UK’s largest health insurer. * In Hong Kong, we are known as the health insurance specialist. We have gained the trust of more than 400,000 individuals, and 3,200 companies including major corporations in public utility and telecom industry. The Hong Kong government recommends Bupa as the provider of quality health insurance for civil servants for more than 20 years in a row.

Bupa also provides primary care services through Quality HealthCare Medical Services (QHMS), one of Hong Kong’s largest private clinic networks.

If you are interested in joining Bupa, please visit our website to find out more about the career opportunities of Bupa.


Source: Laing Buisson Health Cover UK Market Report 13th Edition, published 16 January 2017, in terms of market share among private medical insurance providers