BUPA Asia Limited

Telemarketing Consultant, Health Management (5-day work, Monday - Friday)

BUPA Asia Limited
Base salary + high commission
Posted on 22 Sep 2020

Telemarketing Consultant, Health Management (5-day work, Monday - Friday)

BUPA Asia Limited

Job Highlights

  • Basic salary, discretionary bonus plus commission
  • 5 days work week, Monday to Friday
  • No cold calls, work on referral leads only

Job Description

Job purpose

To support the Telemarketing team in new business sales and retention activities in order to ensure an exceptional customer experience for our customers and achieve targets of new sales and renewal business.

Accountabilities and activities

  • Handle customers’ calls to facilitate the enrolment process, follow up outstanding documents and answer enquiries
  • Liaise with customers for policy renewal
  • Involve in different marketing campaigns to promote Bupa’s products and services
  • Provide customer-centric services in order to meet clients’ needs and expectations
  • Actively develop and maintain good relationships with prospects and clients
  • Collect market information and keep abreast of the insurance industry’s development

To be successful in the position, you should have

  • Tertiary education or equivalent qualification, satisfying the Insurance Authority insurance intermediaries licensing requirements (i.e. HKCEE 5 passes, including Chinese/English & Mathematics)
  • 3 years or more related experience, insurance field would be an advantage
  • Good communication skill with proficiency in spoken and written English
  • Hands on MS Office knowledge
  • To be responsible, well organized and attention to details, able to adapt to changes and work under pressure
  • To be self-motivated, driven individuals with an interest in the healthcare sector
  • To be persistent, outgoing, customer-oriented and warm personality
  • No cold calling is required and no personal network is mandatory

Bupa offers 5 days’ work per week and comprehensive remuneration packages including base salary, performance bonus, study assistance plan, company pension plan, life and medical benefit, dental benefit, annual leave, examination leave, etc.

Bupa is an equal opportunity employer and welcomes applications from qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of application with Bupa.

Personal data collected will be used for recruitment purposes only. Only candidates selected for interviews will be contacted. Bupa will be in touch for any opportunities that matches your profile. All personal data of unsuccessful application will be destroyed 24 months from the date of receiving the application.

Additional Information

Career Level
Entry Level
Non-Degree Tertiary
Years of Experience
1 year
Job Type
Full Time, Permanent
Company Website

Company Overview

Bupa – A global healthcare specialist
Bupa began in the UK in 1947. We fund and provide healthcare services to fulfil our purpose of helping people live longer, healthier, happier lives. Our diversified services include health insurance, clinics, hospitals, dental centres care homes, and more.

We employ over 80,000 people, principally in the UK, Australia, Spain, Poland, Hong Kong, Chile, Brazil, Saudi Arabia, India, New Zealand, and the US.With no shareholders, we reinvest our profits to provide more and better healthcare for customers.

Bupa is UK’s largest health insurer.* In Hong Kong, we are known as the health insurance specialist providing domestic and international health insurance. We have gained the trust of more than 400,000 individuals, and 3,200 companies including major corporations in public utility and telecom industries.We have been providing quality health insurance for Hong Kong’s civil servants for more than 20 years.

Bupa also provides primary care services through Quality HealthCare Medical Services (QHMS), one of Hong Kong’s largest private clinic networks.

*Source: Laing Buisson Health Cover UK Market Report 15th Edition, published 16 October 2018, in terms of market share among private medical insurance providers

Additional Company Information

Benefits & Others
Five-day work week, Free shuttle bus, Life insurance, Medical insurance, Performance bonus