Octopus Holdings Limited

Temporary Operations Assistant (Equipment Services) (6-month)

Octopus Holdings Limited
Posted on 12-Apr-21

Temporary Operations Assistant (Equipment Services) (6-month)

Octopus Holdings Limited

Job Highlights

  • Provide high quality customer services
  • Provide administrative and clerical support
  • Minimum 2 years clerical work experience

Job Description

Job Responsibilities:
  • Provide high quality customer services on the provision of maintenance services to service providers and internal customers
  • Provide administrative and clerical support to Equipment Maintenance Services team
  • Support sales order processing
  • Assist supervisor in daily operations and other logistic activities
  • Preparing reports for daily reconciliation
  • Handling customer enquiries
  • Preparing and performing user acceptance testing (UAT) case
  • Performing occasional outdoor work when required
  • Higher Certificate or above in Electrical and Electronics Engineering preferred, or related discipline
  • Minimum 2 years clerical work experience including data entry, document verification and card production tasks
  • Familiar with Microsoft Office, and Chinese word processing
  • Accurate and fast typing speed of no less than 35 w.p.m.
  • Good command of spoken and written English and Chinese; fluent speaking in Mandarin
  • Good numerical sense and able to work under pressure
  • Strong interpersonal skills and customer service awareness
We offer successful candidate an attractive remuneration package and excellent career prospects. Interested parties please send your resume, present and expected salary, contact details and quoting the reference number clicking "Apply Now".

Visit our web site: http://www.octopus.com.hk

The personal data collected will be used for recruitment purposes only. If you are not contacted by us within six weeks, you may consider your application unsuccessful. Personal data with an unsuccessful applicant will be destroyed 12 months after rejection of the application. During this retention period, you have the right to request for correction or destruction of your personal data at any time. Any request for the correction or destruction of personal data should be addressed in writing to our Human Resources & Administration Department.

We are an equal opportunity employer and will ensure that every job applicant and staff has equal employment opportunities and will not be disadvantaged because of their sex, pregnancy, marital status, family status, disability or race.

Additional Information

Career Level
Entry Level
Non-Degree Tertiary
Years of Experience
2 years
Job Type
Temporary, Contract

Company Overview

We operate one of the world's leading and most extensively accepted contactless smartcard payment systems, providing both offline and online payment services.

We have more than 18,000 service providers at some 25,000 retail outlets in the market across different businesses using Octopus payment platform. We have over 36 million Octopus cards in circulation. We handle 15 million transactions a day with transaction value exceeding HK$220 million.
Our Vision
To become the company most recognized for making Hong Kong a cashless society.
Our Mission
To make everyday life easier for our customers by applying innovative ideas through secure and robust technology.
Our Company
Our people are our most important asset. We respect each other, embrace collaboration, innovation and partnership. Come join us and make an impact to the future payment society!

Additional Company Information

Financial Services
Benefits & Others
Life insurance, Medical insurance, Performance bonus, Transportation allowance, Five-day work week