SEEK Asia Style Guide

Term General Assistant (Monthly Salary: $12,740)Hong Kong Housing Authority
  • Not Specified
  • Salary provided
  • Posted on 25 Mar 2019
Term General Assistant (Monthly Salary: $12,740)Hong Kong Housing Authority
Job Highlights
  • providing general secretarial support
  • providing general admin and clerical support
  • 1-year contract to the designated assignment
Job Description

Entry Requirements

Candidates should

(1)  (i) have Level 2 or equivalent [Note 1] or above in five subjects in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) [Note 2], or equivalent; or (ii) Level 2/ Grade E or above in five subjects in the Hong Kong Certificate of Education Examination (HKCEE) [Note 2], or equivalent; and

(2)  have met the language proficiency requirements of Level 2 (“Grade E” before 2007) or above in Chinese Language and English Language (“Syllabus B” before 2007) in HKDSEE or HKCEE, or equivalent.

(Applicants are required to sit for a Chinese and English word processing speed test and a computer skill test, and have preferably an English typing speed of 40 words per minute, a Chinese word processing speed of 20 words per minute and proficiency in MS Word and MS Excel.  The following input methods will be provided for the Chinese word processing speed test – ChangJie, New ChangJie 2010, Quick, New Quick 2010, Phonetic, New Phonetic 2010, Dayi, Array, Unicode, Big5 Code and Hong Kong Cantonese 2010.)


  1. For appointment purpose, “Attained” in Applied Learning subjects (subject to a maximum of two Applied Learning subjects), and Grade E in Other Language subjects in the HKDSEE are accepted as equivalent to Level 2 in the New Senior Secondary subjects in the HKDSEE.
  2. The subjects may include Chinese Language and English Language.

Main Duties

A Term General Assistant will be deployed to work in any or a combination of work below.  Duties mainly include:

(1)      providing general secretarial support including (i) English and Chinese word-processing; (ii) screening and preparing documents; (iii) scheduling and preparing for meetings; (iv) receiving and liaising with principals’ contacts, guests or visitors; and (v) handling enquiries and complaints; etc. and/or

(2)      providing general administration and clerical support including (i) record management; (ii) office administration duties; and (iii) preparing correspondence and returns and conducting information search relating to the following functional areas: general office support, personnel, finance and accounts, customer services, departmental support such as registration, statistics and information technology support etc.

A Term General Assistant may be posted to any offices in any district of Hong Kong. Having regard to operational circumstances, they may be required to work irregular hours or shifts or perform outdoor duties.

Terms of Appointment

Successful candidates will be appointed on Housing Authority temporary terms with an agreement of a 1-year contract to the designated assignment(s).  Further renewal of agreement may be offered subject to satisfactory performance and conduct of the candidate, and the operational needs.  The entry pay, terms of appointment and conditions of service to be offered are subject to the provision prevailing at the time the offer of appointment is made.

Fringe Benefits

A contract-end gratuity may be granted upon satisfactory completion of the 1-year contract with consistently high standard of performance and conduct.  Such gratuity, plus any contribution made by the Housing Authority to a Mandatory Provident Fund (MPF) Scheme in respect of the appointee as required by the MPF Schemes Ordinance, will equal to 10% of the total basic salary drawn during the contract period.  Rest days, statutory holidays (or substituted holidays), annual leave, sick leave, sickness allowance, maternity leave and employees’ compensation, where appropriate, will be granted in line with the provisions of the Minimum Wage Ordinance, the Employment Ordinance and the Employees’ Compensation Ordinance.

How to Apply

Application form [HD 917(Rev. 2015)] is obtainable (1) from the reception counters at the atrium of Housing Authority Headquarters and the Hong Kong Housing Authority Customer Service Centre, 3 Wang Tau Hom South Road; (2) from Hong Kong Housing Authority website (, or (3) by fax through our telephone hotline 2712 2712 (Please press in sequence 4, 5, 7 after choosing the language).  Applications will be processed according to the information provided on the application form, therefore candidates must fill in the application form duly and clearly, including personal particulars and qualification attainment, by the closing date for application (i.e. 8 April 2019).

Completed application form should reach the Appointments Sub-Section, Housing Authority Headquarters, 33 Fat Kwong Street, Ho Man Tin, Kowloon on or before 8 April 2019.  Please specify “Application for the post of Term General Assistant” on the envelope.  To avoid delay or unsuccessful delivery of applications by post, please ensure that the correct address is clearly printed or written on the envelope and sufficient postage has been affixed before posting.  Mail items bearing insufficient postage will not be delivered to this Department and will be returned to the sender or disposed by the Hongkong Post, where appropriate.  Applicants will bear any consequences arising from paying insufficient postage.

Online application can also be made through the GovHK.  Please download the application form in fillable PDF format in the Hong Kong Housing Authority website (, and upload the completed form to GovHK (

Candidates are not required to submit supporting documents for academic attainment or working experience at the application stage. However, holders of academic qualifications other than those obtained from Hong Kong institutions/Hong Kong Examinations and Assessment Authority should submit copies of your official transcripts and certificates by post to the address above along with the completed application form for qualifications assessment.

Applications which are not made in the prescribed form, or incomplete, or not signed, or the information provided on the application form or supporting documents fails to show clearly that you have the qualifications required for the job, or late, or submitted by email or fax will not be considered.

All information provided will be treated in strict confidence. Personal data collected will be used for appointment-related purpose only. Those who are not invited for interview and trade test (by email) by May 2019 may assume their applications unsuccessful. For enquiry, please contact Miss Yuen at 2761 6170.

Additional Information
Career Level
Entry Level
School Certificate
Years of Experience
Not Specified
Employment Type
Contract, Full Time, Temporary