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Trainee Customer Network EngineerAsia Satellite Telecommunications Co Ltd
Trainee Customer Network EngineerAsia Satellite Telecommunications Co Ltd
Job Highlights
  • Customer Technical Support
  • Tai Po Industrial Estate
  • Shift duty (overnight shift) required
Job Description

Responsibilities: 

Reporting to Customer Network Centre Supervisor, the incumbent will be responsible for: 

  • Monitor and report Satellite Communication Network issues such as equipment, interference and configuration
  • Assist and provide technical support to use satellite services; including antenna and equipment testing and qualification
  • Handle customers’ enquiries and complaints on Satellite Communication Network issues
  • Operate satellite uplink and downlink signal monitoring system
  • Provide technical support to SNG booking, assignment and service commissioning
  • Co-ordinate with other satellite operators, teleports and uplink stations for Satellite Communication interference issues
  • Assist in software development and system maintenance

   

Requirements:

  • Degree in Electronic Engineering /Computer Engineering or Sciences related field
  • Experience in customer support or network operations related disciplines is an advantage
  • Good customer service skills
  • Good command of English and Mandarin
  • Proficient computer knowledge, programming skill is an advantage
  • Analytical, self-motivated and proactive
  • Working location in Tai Po
  • Shift duty (including overnight shift is required)

 

We offer attractive remuneration package to the right candidate. Application in writing with expected salary together with contact telephone numbers should be addressed to: Director, Human Resources, Asia Satellite Telecommunications Co. Ltd. 12/F, Harbour Centre, 25 Harbour Road, Wanchai, Hong Kong.

AsiaSat is an Equal Opportunities Employer. Personal data collected will be used for recruitment purpose only.

Additional Information
Years of Experience
Not Specified
Employment Type
Full Time, Permanent
Company Website
Company details

Asia Satellite Telecommunications Company Limited (AsiaSat) has been Asia's premier satellite operator since it was established in 1988. Our excellent market access, superior technologies and commitment to both customer service and long-term partnerships have allowed us to achieve a market leader position, enjoying industry recognition over the years. Our accomplishments and proven expertise in satellite operations are driven by decades of innovative leadership and insight into leading edge technologies and market developments in Asia.

We currently operate 7 satellites, including AsiaSat 3S, 4, 5, 6, 7, 8 and the new AsiaSat 9, being AsiaSat’s most powerful satellite launched to further serve the Asia-Pacific market with enhanced power and efficiency.

AsiaSat is a wholly-owned subsidiary of Asia Satellite Telecommunications Holdings Limited, a company listed on the Hong Kong Stock Exchange (Stock Code: 1135). AsiaSat's two major shareholders are CITIC Group Corporation and Carlyle Asia Partners IV, L.P.