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Travel Rewards - Administration Officer (6-month Contract)Asia Miles Limited
Travel Rewards - Administration Officer (6-month Contract)Asia Miles Limited
Job Highlights
  • Support Asia Miles Travel Retail Platform
  • Maintain business & administration support
  • Highly independent and analytical individual
Job Description

About the Role

The Travel Rewards Administration Officer role is to support and play an integral role in developing the Asia Miles Travel Retail Platform (Hotel, Car Rental, Travel Experience), further expanding and developing our portfolio of redemption products and services on a 6-month contract basis.

He/she will support the Rewards team and all non-air travel redemption efforts as required. The individual will work closely with the Asia Miles Digital Product & Technology, Marketing, Member Services, Finance teams to manage the non-air redemption process, and provide support along with guidance to improve commercial performance.


Key Responsibilities

  • Maintain business, operation and administration support
  • Assist in the development and management of the Asia Miles Travel Retail Platform (TRP) and coordinate operations with our business units (Digital Product & Technology, Marketing, Member Services, and Finance)
    • Verify payments and receipts against TRP bookings
    • Manage supplier relationships and CRM
    • Assist in the collation of analytics and reporting
    • Manage and ensure applicable content is on the TRP website
    • Assist with the planning and execution of campaigns, special promotions and packages Monitor Miles Redemptions
  • Prepare reports to various executives and senior management for monitoring of operations, redemptions, business development, strategy and planning
  • Participate and contribute to ad-hoc projects and/or reports


Knowledge, Skills & Qualifications

  • Bachelors Degree
  • One to two years’ related working experience
  • Preferred Online Travel experience and/or Travel industry experience
  • Must be highly independent and analytical individual; able to work autonomously
  • Excellent social and communication skills. Fluency in English, Cantonese and Mandarin preferred
  • Good knowledge of MS Office, including Word, Excel and PowerPoint

Asia Miles is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

Additional Information
Career Level
Entry Level
Years of Experience
1 year
Employment Type
Contract, Full Time
Five-day work week, Life insurance, Medical insurance
Company details

Asia Miles, Asia’s leading travel and lifestyle rewards programme, was launched in February 1999 and has more than 11 million members and over 700 programme partners worldwide.

Asia Miles aims to deliver Life Rewarded and offers members extensive opportunities to earn miles by spending daily from a wide range of travel and lifestyle categories including flights, hotels, dining, financial services, retail, technology brands and much more.

With 26 airline partners, Asia Miles members can earn miles when flying to more than 1,000 destinations worldwide. With 400 dining outlets to choose from, Asia Miles offers one of the largest ranges of lifestyle food & beverage options in Asia to earn miles.

In addition to flight awards, Asia Miles members can also redeem miles and enjoy fabulous awards such as hotel stays at 60,000 hotels, car rental services in 20 countries and over 35,000 lifestyle and experience awards.

Asia Miles is open to anyone aged 2 or above and is free to join.

Managed and operated by Asia Miles Limited, the travel and lifestyle rewards programme is a wholly owned subsidiary of Cathay Pacific Airways Limited.