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Underwriting Services Officer (General Insurance)Zurich Insurance (Hong Kong)
Underwriting Services Officer (General Insurance)Zurich Insurance (Hong Kong)
Job Highlights
  • Manage both pre- & post- bound activities
  • Manage & resolve issues related to policy issuance
  • Compute rates and premiums for policies
Job Description

Our Opportunity:

Being part of the team, you will apply your professional knowledge and expertise to provide support to the underwriters in the areas of underwriting operations, procedures, policy endorsement and policy issuance. If you are interested in working in a dynamic, challenging environment, for a company that recognizes and rewards your creativity, initiative and contributions, just simply click "Apply online"


Job Responsibilities:

  • Manage both pre-and post- bound activities for the assigned accounts, defined as standard/tacit renewals or with low complexity
  • Interact on a daily basis with brokers and customers for their assigned accounts to assure that all aspects and deadlines of delivery are fulfilled
  • Manage and resolve issues related to policy issuance; responsible for the follow up of premium payment, claims flow and cash collection
  • Actively involve in computing rates and premiums for policies, compiling appropriate declarations, coverage forms, national/local forms, and optional endorsements, to complete the assigned policies
  • Review the risk and prepare material just to facilitate the underwriting decisions
  • Follow up and manage on cash collection
  • Support underwriters and relationship leaders in the negotiation of service level agreements with customers and brokers in non-standard renewal
  • Attend internal and external meetings and monitor service relevant business decisions made at meetings to ensure each decision is acted in accordance with the outcome of the meeting
  • Able to handle the daily work and tasks of a domestic customer with low complexity/standard renewals with occasional support from a more senior colleague or underwriter


Job Requirements:

  • Degree / Diploma or above with previous working experience in underwriting an advantage
  • 2 years working experience in General Insurance program
  • Capable of communication in English & Chinese, both in writing and speaking
  • Proactive team player and be able to engage with senior leaders
  • Ability to develop and build trust-based business relationships with customers, producers and key business partners
  • Open-minded in trying new ways and alternative approaches for problem solving
  • Strong communication and interpersonal skills
  • Self-motivation and self-discipline is required
  • Good knowledge in using various office computer software, MS Word, Excel, PowerPoint


Interested parties please simply click "Apply Now" to access our "Global Recruitment Management System" for submitting your application.


You are invited to visit our web site at:


Additional Information
Career Level
Entry Level
Non-Degree Tertiary
Years of Experience
2 years
Employment Type
Full Time, Permanent
Dental insurance, Five-day work week, Flexible working hours, Life insurance, Medical insurance, Performance bonus, Work from home
Company details

Zurich Insurance Group (Zurich) is a leading multi-line insurer that serves its customers in global and local markets. With about 53,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich's customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872. Further information about Zurich is available at