Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
- Collaborate with customers,business users and partners for solution,planning and integration
- Manage cross functional/matrix business stakeholders on solution requirement including mapping business processes, establishing project scope, goals and key value creation
- Work closely with business stakeholders and system development team to gather requirements, Functional Specification Developments
- Facilitate conflict resolution and able to influence business and technical stakeholders towards a common objective
- Work with respective stakeholders on UAT planning, execution, identifying project risk and critical paths
- Provide project dashboard reporting and metrics to business sponsor and key stakeholders
- Coordinate with country business and technical stakeholders to ensure smooth cut-over during schedule releases
- Work with business and production management teams to prioritize and resolve critical production issues
- Owns and manages process repository and is responsible for maintenance of all processes in the domain/sub-domain (Business Process Management)
Requirements
- Minimum of 10 years of work experience, preferably in financial services industry
- Familiar with project management and SDLC process
- Well versed in writing Business Requirement Document and Functional Specification
- Mobile applications and payments knowledge will be desirable
- High level understanding of technologies associated with API
- Good understanding of Insurance/Payment/External Partnership Integration will be a plus
- Strong hands-on experience in both Agile and Waterfall approaches in SDLC
- Familiar with Jira and Confluence tools will be an advantage
- Highly experience working with diverse group of professional e.g. Executives, SMEs, developers
- Delivery focused and result-oriented professional who comes with excellent verbal and communications skill
- Analytical and strong problem-solving skill
- Process positive attitudes and attention to details
- Ability to work under pressure in a time-critical environment
- Excellent organizational, vendor and partner management, negotiation and prioritization skill
- Candidate with less experience will be considered as Assistant Vice President
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.
