Staff Turnover and Retention

Among all respondents, 69% reported that they have staff resigned in the past three months.

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Among the respondents, a total of 65% reported that the staff turnover rate in the last three months is less than or equal to 5%. A total of 86% reported the turnover rate in the last three months is less than 10%. 3% reported a staff turnover rate of more than 50% in t he past three months. The average turnover rate among all respondents is 8.6%.

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For companies with 201 - 500 staff, the average turnover rate in the past three months is the lowest (6.6%). For companies with more than 500 staff, the average turnover rate in the same period is highest (24.3%). The average turnover rate for companies with less than 50 staff is 6.7%.

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The highest turnover rate is recorded for the Food and Beverage (19.0%) sector, followed by Freight Forwarding / Delivery / Shipping (14.7%) and Human Resources Management / Consultancy (14.1%).

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Among the respondents who have staff resigned in the past three months, 62% of them reported that Clerical / Frontline Staff has the highest turnvover rate, followed by Middle Management / Non-managerial / Professionals (23%) and Supervisory / Officers (14%).

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Among the respondents who have staff resigned in the past three months, 63% tried to retain leaving staff.

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Among the respondents who tried to retain leaving staff, the most common measure is by “increasing salary” (82%). 44% tried to retain leaving staff by “providing training / career development opportunities”, and 40% by “providing better work arrangement”.

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Among the respondents who tried to retain leaving staff, 67% reported that “increasing salary” is the most effective measures for retaining leaving staff. This is followed by “promotion” (12%) and “providing better work arrangement” (11%).

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