Customer Service - Manager Jobs in Hong Kong - Feb 2020 | jobsDB

system monitor, Customer Service - Manager
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HK$30k - 35k /month (negotiable)
  • Min. 10 years' relevant experience
  • Min. 5 years' as a supervisory role
  • With offshore exp. is highly preferable
HK$35k - 45k /month (negotiable)
  • Over 5 years in managerial role of call center
  • With exp. in F&B or FMCG industry is an advantage
  • 5 Day work with regular hour, competitive package
  • Handle customer complaints and feedback
  • Conduct service quality assessments
  • Medical and life insurance
  • 5 years in managerial role of call center function
  • customer acquisition, re-engagement & retention
  • coordinate offshore centers in daily operation
  • Multinational FMCG Company
  • Sales Operation & Order Processing
  • Data Analysis & Reporting
  • 4PL partner for global customer
  • Drive global service providers performance
  • Monitor KPI results