- Handline inbound call and live chat box
- Handle incoming customer and merchant enquiries
- Call Centre enviornment
1-30 of 137 jobs
- 1-2 years’ experience in hotline/ call centre
- Effective interpersonal skill in customer relation
- 5 Days work per week
Senior Officer (Member Protection and Services) – CS Function
Mandatory Provident Fund Schemes Authority- Handle complicated enquiries and complaints
- Handle written enquiries and compile replies
- Supervise Officers to ensure their quality
- Career advancement opportunities
- Good fringe benefit with stable environment
- 1 year of user support experience is preferred
- Lead/Supervise a team of CS
- No Sales target, No cross-selling
- Provide quality services to customer
- Open for non-insurance candidates
- Good exposure in group medical & general insurance
- Exp. in live chat, hotline and counter service
- Contact existing customers, HKD15,000 + Bonus
- 5 day work and rest day on Sun & PH
- Immediate availability is preferred
- More exp. will be considered as Senior position
- Good command of both spoken and written Cantonese
- Competitive pay
- Regular working hour (Mon to Fri)
- Customer services role & no sales target
- Fresh Graduate/ no relevant experience are welcome
- Follow up maintenance request
- Provide helpdesk and technical support
- 3 years' work experience in IT related field
- Resolve customer enquiries and complaints
- Prepare regular investigation reports
- New headcount
Manager, Customer Service - Operation Planning (Multinational Insurance Firm)
PERSOLKELLY Hong Kong Limited- Top Tier International Brand
- Operation and Training Focused
- IIQE paper 1 & 2 required
- Excellent customer service in call centre
- Experience in bank or financial services
- University fresh graduates are welcome
- RI Type 1 & 4 license is required
- Trade order experience is preferred
- Great team culture & dynamic working environment
- Process in/outbound booking enquiries and requests
- Handle customers’ complaints and enquiries
- 5days work week, overnight shift is not required
- Manage customer enquiries and complaints
- Maintain good customer relationship
- Double pay, 5-days work, medical, training subsidy
- Family-Friendly Employer
- Exposure to MNC Environment
- Excellent Workplace for Development and Learning
- High Diploma, 1-3 exp. in Banking/Finance industry
- Large financial corp. wholly owned by the HKSAR
- 5 days work, 15 days AL, medical insurance, bonus
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