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- Handle customers' enquiries for the frontline shop
- Maintain good customer service standard
- Min 4 yrs CS exp in retail industry
- Promote and provide one-stop shop quadplay products and services to HKT's Premier customers
- Provide the highest level of personalized customer care service to develop and maintain relationship with potential and existing premium customers
- Liaise with external parties on potential partnership and identify business opportunities
- Fast track career progression
- Expert knowledge development in mobile network customer experience assurance
- Skill development in customer network experience analysis and management
- Head of Call Team & CS Team
- Knowledge of the beauty industry is preferred
- Attractive salary and commission structure
- 7 years’ corporate sales experience
- Excellent command of Mandarin and English
- Ability to cultivate client relationship
- MNC | Automotive | Retails | Financial Service
- 跨國企業 | 客戶服務員 | 多職位招聘 | 畢業生Welcome
- CS Officer | 5 Days Work | AL | Medical | Bonus
- Manage the shop daily operations
- Motivate and supervise frontline team
- High quality of customer service
- 5-day work with attractive salary & commission
- New business development
- Develop and execute strategies
- Fast track career progression
- Skill development in enhancing network performance and customer satisfaction
- Knowledge development in managing network benchmark projects and system AI development projects
- Managing and overseeing all retail store operation
- Review frontline sales and activity reports
- Oversee frontline sales coaching
- Providing professional consultation
- Fresh graduates are welcomed
- 5 days work with attractive commission scheme
- To lead and supervise the Customer Service team
- Supportive Work Environment
- Non-sales Nature
- Diverse Culture and Supportive Environments
- Well-structured career path
- Attractive remuneration package
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