Full Time Customer Service - Supervisor / Officer jobs in Eastern Area

Eastern Area, Customer Service - Supervisor / Officer
Eastern Area
Job functionCreated with Sketch.
Customer Service - Supervisor / Officer
Clear Filters
We have 92 jobs for you
Select a job to view details
1-30 of 92 jobs
  • Maintain good business relationship with brokers
  • Experience in general insurance
  • Double pay/5-day work/medical/training subsidy
  • Handle all inquiries in a courtesy way
  • Identify and deal with customer complaints
  • Collect customer feedback on service excellence
  • Support CS team to deliver excellent services
  • Handle customer enquires
  • F.7 or above with IIQE 1, 3, 5
  • Handle customer enquiries or complaints
  • Provide and process information to address concern
  • Investigate complaint cases and find solution
  • Manager and develop Customer Care Team
  • Allocate and quality check daily work
  • Resolve complex and sensitive complaints
  • Handle telephone enquiries
  • Communicate with customers through digital channel
  • Shift duty is required; Not overnight shift
HK$14k - 17k /month
  • 5-day work; Attractive Package
  • Medical; OT & Attendance Bonus
  • Strong written skills in Chinese and English