Permanent Customer Service - Supervisor / Officer jobs in Quarry Bay

Quarry Bay, Customer Service - Supervisor / Officer
Quarry Bay
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Customer Service - Supervisor / Officer
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  • Provide customer services
  • Generate operations related reports
  • Diploma or above in any discipline
  • Data entry and sales support
  • Handle email and phone enquiry
  • Immediate available is highly preferred
  • Seek and develop marketing partners
  • Plan and execute campaigns to increase penetration
  • Energetic, efficient and motivated self-starter
  • Account servicing role
  • Fresh graduates will be considered
  • Opportunities to advance your career
  • Provide market-leading service experience
  • IIQE Paper 1 and 2 are required
  • 1 year experience in customer service
  • Passed IIQE Paper 1 & 2 would be highly preferred
  • Experience in CS preferred.Welcome fresh graduates
  • 5-day work, competitive remuneration package
  • Stable working environment, 5 days work
  • Excellent office location (5 min walk from MTR)
  • 1-2 yrs of exp, immediately available preferred
  • Proficiency in Korean & Cantonese Language
  • Available for shift day work base
  • Customer services + basic IT
  • Passed IIQE Paper 1 & 2 would be highly preferred
  • Experience in CS preferred.Welcome fresh graduates
  • 5-day work, competitive remuneration package
  • Handle customer enquiries or complaints
  • Provide and process information to address concern
  • Investigate complaint cases and find solution
  • Response to customers’ enquiries, concerns,request
  • Form 7 or above, with LOMA 280 & 290
  • 5-day work week and flexible benefits
  • Provide and process information through systems
  • Form 7, 3 years of experience in Customer Service
  • 5-day work week and flexible benefits
  • To develop and update SOPs, work instructions
  • Degree holder with minimum 5 yrs. of relevant exp.
  • 5-day work week and flexible benefits
  • Provide and process information through systems
  • 3 years of experience in Customer Service
  • 5-day work week and flexible benefits
  • Manager and develop Customer Care Team
  • Allocate and quality check daily work
  • Resolve complex and sensitive complaints
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