Permanent Customer Service - Supervisor / Officer jobs - Feb 2020 | jobsDB

"mapletree hong kong management limited", Customer Service - Supervisor / Officer
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Customer Service - Supervisor / Officer
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  • Provide administrative support to PWM business
  • Respond to High-Net Worth clients enquiries
  • Assist in projects such as sourcing new suppliers
  • Provide administrative support to PWM business
  • Respond to High-Net Worth clients enquiries
  • Assist in projects such as sourcing new suppliers
  • Manage daily operation of Policyowners Services
  • University graduate or equivalent
  • Minimum 5 years’ solid work experience
  • Proactively managing service performance & quality
  • Conduct site audit to understand users requirement
  • Assist in conducting site audit
  • Distribute and arrange jobs to off-site engineers
  • Monitor work schedule of engineers
  • Communicate with customers for service arrangement
  • Double Pay, Discretionay Bonus, Medical Coverage
  • Meal Allowance, Birthday Leave
  • Customer Service, Complaint Handling
  • Double Pay, Discretionary Bonus, Medical
  • 5-day-work, Excellent Career Prospect
  • Quality Customer Service, Small Team Leader
  • Handle inquiries, complaints and claims
  • Participating in customer loyalty program
  • At least 3 years’ customer service experience
  • Good selling skills and interpersonal skills
  • Minimum two years' sales experience
  • Aggressive; good communication skills
  • 2-years of relevant experience
  • Full chain of order fulfillment
  • Quality customer service delivery