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- Minimum 5 years of Front Office experience
- Handle all guest complaints and implements
- Review guest feedback from different platforms
- 10 - 12 hour shift duty
- Fulfil the hotel security duties and procedures
- Possession of valid security personnel permit
- A minimum of tertiary in education level
- A minimum of 1 year of related working experience
- Friendly, courteous and guest-oriented
- Monitor and collect competitive information.
- Good communication
- Able to work under (time) pressure
- Five-days work, Flexible working hours
- Attractive benefits with bonus+commission
- Young & energetic team
- Plan and execute the digital marketing campaigns
- Build and maintain marketing partnership
- WFH, flexi hours & attractive package
- BONUS 迎新獎金 HK$10,000, 膳食津貼 Meal Allowance
- 榮獲米芝蓮必比登美食推介 Awarded the MICHELIN Bib Gourmand
- 意大利餐飲 Italian food
- Provide general information to guests
- Delivered and collected luggage
- Good command of English, Mandarin and Cantonese
Management Trainee - Front Office / Housekeeping (5 Days Work Week)
Hyatt Centric Victoria Harbour Hong Kong- Self-motivated and responsible
- Customer and service orientated
- Good problem solving
- Established company with growth opportunities
- Great work environment
- Located 2 minutes from Chai Wan MTR
- Field coaching for front-line staff
- Conduct training needs analysis
- Training exp in service industry is preferable
- Resolve customer enquiries and complaints
- Prepare regular investigation reports
- New headcount
- Assist sales team to handle all guest issues
- Acts as client contact
- Establish and maintain profiles for accounts
- Bachelor Degree with min. 4 yrs work experiences
- L&D initiatives and lead the Pret Academy Workshop
- Work From Home Policy , Flexible Working Hour
- Lead the Sales & Marketing team to plan
- Produce the Annual Revenue Plan, Marketing Budgets
- Enhance the image of the hotel in the market
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