- Operating hours of call centre: 9:00-18:30
- Entry level, fresh graduates are welcomed
- 8-10 rest day/month, double pay, performance bonus
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- Work Location: Fo Tan (near MTR)
- Friendly work environment
- Opportunity for Career Development
Customer Service Officer / Representative (Call Centre) (顧客服務代表- 熱線中心)
Arcelik Hitachi Home Appliance Sales Hong Kong Limited- 接聽熱線，處理一般客戶查詢、跟進維修預約及處理投訴 (不含銷售)
- 12 -18 天有薪年假及生日假、酌情性花紅、員工購物優惠、醫療福利
- 穩定工作環境、步行3分鐘可達石門港鐵站
Customer Service Officer / Representative (Call Centre) (顧客服務代表- 熱線中心)
Arcelik Hitachi Home Appliance Sales Hong Kong Limited- Customer telephone enquiry (Hotline), no selling
- Fresh graduates are welcomed, Attractive bonus
- Stable working environment, 3 mins to MTR
- Customer service team, call center (phone & email)
- 4-day per week, 11-hour per shift covering 24/7
- 15 days AL, medical insurance, company stock
- Provide quality Telephone services
- Handle racecourse reservations on catering
- Provide outbound calls for product selling
- Provide quality Telephone services
- Handle racecourse reservations on catering
- Provide outbound calls for product selling
- Consolidating business requirements
- Degree in Management of Information System, IT
- hands-on experience in collecting user requirement
Manager – Customer Care - Administration (服務行政部經理)
Arcelik Hitachi Home Appliances Sales Hong Kong Limited- Customer Service Manager (Admin)
- Birthday Leave and gift, Up to 18 days AL
- Stable working Environment, 2 mins to Shek Mun MTR
- Provide quality Telephone services
- Handle racecourse reservations on catering
- Provide outbound calls for product selling
- Provide quality Telephone services
- Handle racecourse reservations on catering
- Provide outbound calls for product selling
- handle CRM cases logging, tracing and monitoring
- feedbacks, Incidents and Service Requests
- handle basic enquiries
- Bachelor degree in Business or related disciplines
- 7 years' supervisory experience in CS environment
- Lead initiative to deliver cost effective services
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