- Internal Investigations on Fraud and Grievances
- Internal Audit Operations
- Audit Reports and Findings Analysis
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- Medical, Dental Insurance Plan
- Double Pay & Discretionary Bonus
- 5 years relevant experience
- Assist VIP users in Headquarter Office
- On-site and remote hardware and software support
- Stakeholder management and communications
- Prepare market research reports
- Compile project summary for senior management
- Provide financial projection
- Assist sales team to handle all guest issues
- Acts as client contact
- Establish and maintain profiles for accounts
- BONUS 迎新獎金 HK$10,000, 膳食津貼 Meal Allowance
- 榮獲米芝蓮必比登美食推介 Awarded the MICHELIN Bib Gourmand
- 意大利餐飲 Italian food
- Oversee all Front of House tasks
- Collaborate with the Marketing and Culinary team
- Ensure guest satisfaction
- Oversee operations to maintain quality and safety
- Responsible for documentation (ISO22000 & HACCP)
- Conduct trainings to ensure compliance with ISO
- Provide general information to guests
- Delivered and collected luggage
- Good command of English, Mandarin and Cantonese
- 10 - 12 hour shift duty
- Fulfil the hotel security duties and procedures
- Possession of valid security personnel permit
- Minimum 5 years of Front Office experience
- Handle all guest complaints and implements
- Review guest feedback from different platforms
- A minimum of tertiary in education level
- A minimum of 1 year of related working experience
- Friendly, courteous and guest-oriented
Management Trainee - Front Office / Housekeeping (5 Days Work Week)
Hyatt Centric Victoria Harbour Hong Kong- Self-motivated and responsible
- Customer and service orientated
- Good problem solving
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