- Customer Communications & Engagement
- Develop CX Change Management initiatives
- 3 days in office; Hybrid Workplace
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Customer Service Officer, Customer Payment Management (Back Office, Premium Collection)
AXA Hong Kong- Provide E2E payment service
- Handle premium collection (cash, card, cheque)
- Able to work under pressure
- Business / system analysis experience preferred
- 1 year of relevant experience or above
- Hybrid work & energetic team
- leading a small team for EB Policy Services
- BAU Policy Servicing and Projects
- Good working environment & culture
- Policy document and working library
- Market research and competitor comparison
- General Insurance
- Recruit and renew service providers
- Service provider performance management
- Healthcare Medical
- Product development & revamp for P&C
- Strong knowledge in General Insurance Products
- Good working environment & culture
- Corporate Risk department focus on BCP
- leading BCM standard and protocol
- Good working environment and culture
- Develop and manage underwriting strategies
- Focus on International Brokers cases for GI
- Good working environment & culture
- Support Risk identification and quantification
- Fresh graduates are welcome
- Energetic team
- Wellness programs and strategy development
- Market analysis & Wellness Offer
- Good Working environment & culture
- 2nd line of defense
- Information Security, Operational Resilience
- Good Working environment & culture
- 3 days in office after probation; Hybrid workplace
- Attractive benefits; near MTR station
- 3+ years of exp. in CS
- 3 days in office after probation; Hybrid workplace
- Attractive benefits; near MTR station
- Welcome fresh grad, agent and CS from any fields
- Policy Servicing Team for Employee Benefits
- Group Life & Medical Business
- Leading a team for EB Policy Servicing Support
- At least 5 years of relevant working experiences
- Knowledge of Life and A&H claims
- Working Location: Cyberport
- Transformation Project in Insurance Industry
- FIN Process re-engineering, system implementation
- Finance Consulting
- Handle customer inquiries from different channels
- Call center environment
- Insurance license preferred
- Recruit and renew service providers
- Service provider performance management
- Healthcare Medical
- A top tier healthcare provider in Hong Kong
- Clear career path for personal development
- Competitive compensation & benefit
- Customer Communications & Engagement
- Develop CX Change Management initiatives
- 3 days in office; Hybrid Workplace
- Handle customer inquiries from different channels
- Call center environment
- Insurance license preferred
- Relationship with insurance intermediaries
- Provide quotations and responses
- Underwriting support
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