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- With a particular focus on the retail network
- Drive clienteling programs and practices in HKMOTW
- Monitor and improve Customer Engagement KPIs
Assistant Manager (Licensing & Registration) (Ref.: AM(L&R)/20230921/JDB136)
Travel Industry Authority- Manage daily operations of Licensing Section
- Implement procedures for TIA licensing
- Implement mechanisms for inbound tour groups
- Carry out research on policy/regulatory issues
- Conducting economic analysis on investigation case
- Participate in case teams’ investigations
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