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Listed twenty three hours ago

Senior Customer Relations Officer (Centre Manager) (Permanent / 2-Year Contract)

at CLP Power Hong Kong Limited 中華電力有限公司

This is a Full time job

Sha Tin District
subClassification: Customer Service - Customer Facing
Customer Service - Customer Facing
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Experience of managing Customer Services Centres and leading a team
  • Face-to-face experience in customer communications
  • On a roster basis
23h ago
Listed sixteen hours ago

Assistant Manager, Customer Relations

at Prudential Hong Kong Limited

This is a Full time job

Quarry Bay, Eastern District
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
16h ago
Listed three days ago

Senior Customer Experience Manager

at Bank of China (Hong Kong) Limited

This is a Full time job

Central, Central and Western District
subClassification: Banking - Retail/Branch
Banking - Retail/Branch
classification: Banking & Financial Services
(Banking & Financial Services)
  • Design & review omni channel end-to-end customer journeys using Design Thinking
  • Degree or above with major in Business Ad, Finance, Marketing, Economics
  • More than 10 years of relevant experience in banking industry
3d ago
Listed two days ago

Senior Customer Care Officer (Voice of Customer)

at The Hong Kong Jockey Club

This is a Full time job

Sha Tin District
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Bachelor degree holder or relevant educational qualifications
  • 5 yrs’ exp. in sizeable customer service environment, preferably contact centre
  • Handle and resolve the escalated cases in both verbal and written communication
2d ago
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