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Customer Service Executive - Helpdesk / 客戶服務主任 - 技術支援 (Welcome Fresh Graduate | 5-day work shift)
HKT Teleservices, Asia- General technical support
- With Join-in Bonus
- Solve inbound inquiries and create tickets
- 14 days Annual Leave & Medical coverage
- Staff non contribution ORSO scheme
- Five-day week
- Member of The Centaline Group
- 1 yr exp, Good Career & Monthly Attractive Bonus
- Medical & Education Allowance
- DSE or above, 1-2 yr cs/ helpdesk experience
- Provide help desk support & handle service hotline
- Working hours : 8:30am - 5:30pm (5 days)
- 3+ years customer service experience
- Handle renewal contract & sensitive to numbers
- After sales / maintenance services / procurement
- Diploma holder or above
- 3 years solid experience
- 5-day work, Year-end Bonus, Insurance Benefits
- Support QA team, manage the CS training programs
- Evaluate the service quality
- More exp. will be considered as Senior position
- Support QA team, manage the CS training programs
- Evaluate the service quality
- More exp. will be considered as Senior position
- Managing commercial customers
- Basic Salary + Competitive Remuneration Package
- NO cold call is required
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