- Pre-opening opportunity
- Front Office / Guest Service / Concierge
- Bell / Operator / Driver / Gym
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- Formulate yearly hotel BSC targets and KPIs
- Design and define key enablers to drive results
- Prepare and deliver onboarding programs for hotels
- 2-4yrs in customer service, prefer hotel / airline
- Luxury retail background would also be considered
- 5-day work, double pay, extra bonus and allowance
- Higher Diploma / Degree in Building Services
- Minimum 6 years’ experience in Hotel industry
- Knowledge in Project and MS Office
- Diploma or Certificate in Hotel / Sports
- Handle Residents enquires & initial complaints
- Shift duty, work on weekends and Public Holidays
Senior Manager, Shangri-La Circle (Projects and Operations - High Tier Member Engagement)
Shangri-La International Hotel Management Limited- Define strategic high tier member experience
- Lead strategic design and visioning projects
- Map out a customer-loved journey
- 5-day work week, 9.5 hours per day, Birthday Leave
- 12-15 days Annual Leave,Typhoon Compensation Leave
- Medical Benefits, Discretionary Bonus
- Degree holder in Building Service and E&M
- 8 years’ experience in Engineering management
- Attractive benefit
- To greet & escort hotel guests to & from airport
- To assist and make arrangements on transportation
- Cheerful and positive attitude
- HKCEE / HKDSE or above
- Handle in daily operation in Club House
- Good command of spoken English and Mandarin
- Assist hotel guests in lugguage arrangements
- Provide information to guest enquiries
- Greet guests and offer assistance
- Diploma or Certificate in Hotel / Sports
- Handle Residents enquires & initial complaints
- Shift duty, work on weekends and Public Holidays
- Focus on the hospitality industry
- Hands-on experience with hotel management systems
- 7-8 years of experience in leader role
- Handle banquet function & bookings of hotel events
- Experience in corporate & event catering operation
- Hotel catering or F&B industries
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